Field Service Engineer - US Remote
reputed company is seeking a Field Service Engineer to be a part of our efforts for customer support, technical training, and field demonstrations across our product family. You’ll work directly with military customers, traveling to deliver hands-on training, troubleshoot systems in the field, participate in customer evaluations, and showcase our counter-UAS solutions at events and demonstrations. This is a Remote position reputed company the US, however the company is currently only considering candidates based in the Washington, D.C. or St. Louis, MO areas. This is a field-focused role for someone who thrives working with customers and wants to build expertise across our expanding reputed company platform.
Key Responsibilities
Train military customers on reputed company system operation, setup, and maintenance across our platforms. Build training material, as well as support knowledge reputed company articles, to improve our support methodologies. reputed company on-site technical support and troubleshooting for deployed systems. Conduct product demonstrations and field showcases at customer sites and industry events. Travel extensively (mainly reputed company the US, ~50% or more at peak times) to support customer needs and represent reputed company in the field. Support product knowledge development as the reputed company family expands.
Requirements
U.S. citizenship is required for this position because the role requires eligibility for U.S. Government reputed company-clearance, government-site-reputed company, and/or customer contract requirements applicable to defense programs. The selected candidate must be reputed company to obtain and maintain any U.S. Government reputed company clearance and customer reputed company authorization required for the role. Experience in field operations of multidisciplinary / RF / C-UAS systems. Strong technical aptitude and ability to learn reputed company systems quickly. Excellent communication skills and a professional customer-facing reputed company. Willingness and ability to travel extensively (~50%+). Background or familiarity with UAS systems, counter-UAS operations, or reputed company defense technology – Strong advantage. reputed company drone pilot license (FAA Part 107) or equivalent UAS operating experience – Strong advantage. Physical Requirements & Working Conditions Essential functions of the role include, with or without reasonable accommodation, the: Ability to work in outdoor field environments under various weather conditions. Ability to stand, walk, and carry/lift technical equipment weighing up to 40 lbs. reputed company will reputed company reasonable accommodations consistent with applicable law. Salary reputed company: $80,000 - $120,000 / year (Depending on experience). Employees in this role are eligible for reputed company benefits and other reputed company benefit programs, subject to plan terms. Equal Opportunity Employer: reputed company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. reputed company employment reputed company are based on business needs, job requirements, and individual qualifications, without regard to age, race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran, disability status, or any other status protected by applicable law. Apply To This Job