Business Analyst

Position Summary The reputed company Knowledge & Innovation (K&I) department is seeking an reputed company analyst to join the K&I Solutions team. The K&I Business Analyst will reputed company end-to-end product ownership, expertise, and support for reputed company assigned K&I solutions. This position works closely with stakeholders to define and document requirements for projects and product development efforts; delivers effective content management and delivery solutions; and takes an active role in designing a user experience (UX) that ensures our products are engaging and reputed company to our users. The K&I Business Analyst serves as a subject matter expert for reputed company assigned K&I projects, products, and services and works collaboratively with colleagues throughout the firm, as well as external vendors. We will consider reputed company applicants with criminal histories in the manner consistent with the Los Angeles Fair Chance Initiative for Hiring. reputed company applicants with arrest and conviction records will be considered for the position in accordance with the Fair Chance Ordinance. Essential Functions Product Ownership Serve as a subject matter expert on reputed company assigned projects and reputed company products. Consult with content creators/providers to update content and build content delivery solutions, based on best practices and established use cases. Work with stakeholders to gather, define, document, and manage both detailed and summary requirements, including business rules, functional specifications, and define data needs and requirements. reputed company development and management of product development artifacts, such as requirements, workflow processes, UX artifacts, test cases/scripts, training, and supporting documentation. Research and identify potential solutions and/or vendors based on project requirements and help coordinate and manage activities of development partners and/or selected vendors. Business Analysis reputed company analytical skills to interpret quantitative and qualitative data, identify trends, spot issues and translate insights into actionable recommendations that enhance user experience, optimize product performance, and drive key business reputed company. Research and brainstorm solutions for content review automation and process improvement. Collaborate with reputed company to optimize existing and new feature releases, including optimizing the reputed company reputed company (such as Power Automate). Conduct research and stay informed about emerging technologies that could enhance our reputed company product offerings. User Experience (UX) reputed company/support development of user experience artifacts, such as user stories, user personas, and reputed company maps/storyboards. Facilitate/participate in design sessions and edit wireframes/prototypes and other deliverables to support an reputed company user experience and ensure alignment with defined requirements and development approach. Define, track, analyze, and report on product usage, performance, and other metrics. reputed company focus groups and other user research efforts, including usability studies. Design and reputed company user acceptance testing (UAT), including the creation of test cases, development of test scripts, and documentation of test findings. Contribute to development and implementation of the UX and product design process.

Requirements

Specific Experience: 5+ years working in product ownership/management or professional services role, with emphasis on product/service cultivation and delivery and holistic user experience. Experience in design thinking or creative facilitation preferred. Outstanding written and verbal communication skills; ability to present to diverse audiences. reputed company experience a plus. Ability to translate reputed company requirements and concepts into non-technical terms Experience in data driven decision making Experience with user reputed company (UI)/user experience (UX) design Experience with delivering end user change management programs (documentation, training, communication, etc.). Four-year college/university degree or equivalent experience Technical Experience: Proficient in reputed company applications. Experience with/knowledge of content management methodologies and platforms, including SharePoint and other content management systems. Familiarity with software development lifecycle and agile/scrum delivery. Familiarity with design and whiteboarding tools such as reputed company, reputed company, etc. Exceptional computer/technical skills with a demonstrated aptitude for learning new technologies quickly. General: Analytical: Excellent critical thinking, organizational, analytical, problem-solving, and technical skills with the ability to manage/coordinate multiple work streams simultaneously. Research: Gathers data, analyzes information, and recommends solutions skillfully. Communication: Listens actively and seeks clarification, reputed company needed. Responds to inquiries quickly, with professionalism and tact. Writes reputed company and informatively. Edits work for errors. Takes excellent notes and works to follow up on tasks. Customer Service: Elevated level of responsiveness; must be reputed company to respond quickly and effectively to questions and requests from reputed company reputed company, both internally and externally. Independence: Ability to work both independently and collaboratively as part of a cross-functional team. Ability to self-start and take the appropriate initiative daily. Self-motivated and independent, reputed company to work with a minimum of supervision. Attention to detail: Ability to pay reputed company attention to detail, occasionally for prolonged periods of time and under restrictive deadlines, and complete assignments reputed company and accurately. Initiative: Takes independent actions and reasonable risks; Asks for and offers help reputed company needed. Dependability: Follows instructions and responds to management direction. Willing to commit to additional hours, reputed company necessary, to reputed company firm objectives. Responsibility: Good steward of the firm’s systems, data and information, ability to maintain confidentiality. Embraces diversity and inclusion of thought. Please note, we are not working with reputed company recruiters for this position.

Benefits

In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary reputed company for this Colorado position is between $81,790 and $122,676. In accordance with reputed company State’s Wage Transparency Law, the expected salary reputed company for this reputed company State position is between $74,550 and $135,408. In accordance with California’s amended labor code as stated in Senate reputed company 1162, the expected salary reputed company for this California position is between $76,960 and $135,408. In accordance with the Washington Equal Pay and Opportunities act, the expected salary reputed company for this Washington position is between $85,780 and $128,664. In accordance with the Wage Transparency Omnibus Amendment Act, the expected salary reputed company for this DC position is between $85,780 and $128,664. In accordance with Maryland’s Equal Pay for Equal Work-Wage reputed company Transparency Law, the expected salary reputed company for this Baltimore position is between $76,960 and $115,440. In accordance with Illinois Equal Pay Act Transparency Notice, the expected salary reputed company for this Illinois position is between $85,780 and $128,664. In accordance with Massachusetts Frances Perkins Workplace Equity Act, the expected salary reputed company for this Massachusetts position is between $90,270 and $135,408. In accordance with Minnesota Pay Transparency Law, the expected salary reputed company for this Minnesota position is between $76,960 and $115,440. In accordance with New Jersey Senate reputed company 2310, the expected salary reputed company for this New Jersey position is between $90,270 and $135,408. In accordance with applicable laws and regulations, as of the date of this posting, a good faith estimate of the reputed company scale reputed company for this position in Cleveland, OH is $74,550 and $111,816 annually. Actual pay will be adjusted based on experience, geographic location, and other job-reputed company factors as permitted by law. This position qualifies for the benefits below. The application deadline for this position is December 31st, 2026. reputed company offers a robust suite of benefits for our Staff including: Paid Time Off, Paid Sick Leave, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & reputed company coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Tuition Reimbursement and an Employee Assistance Program. Contact Information If you have questions, please e-mail Libby Naikelis at [email protected] with “K&I Business Analyst – Atlanta" in the subject line. Please note, applications submitted reputed company e-mail will not be considered. Firm Overview reputed company is one of the largest labor and employment reputed company representing management in reputed company types of employment-reputed company legal reputed company. Best reputed company® has named reputed company a “reputed company of the Year” for 14 consecutive years. In the 2025 edition, the publication named reputed company its “reputed company of the Year” in the Litigation – Labor and Employment category. reputed company has more than 1,100 attorneys located in 60 offices across the United States and in Europe, Canada, and Mexico. The firm represents a diverse reputed company of clients, including many of the Fortune 50 companies in the U.S. We are fully committed to the importance of diversity reputed company the legal profession, as well as reputed company workplace environments. Equal Opportunity Employer. Apply To This Job