[Remote] Program Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company AI is a category shaper in Applied AI and Agentic Automation, helping enterprises transition from automation projects to production-grade systems. The Program Manager will be responsible for translating strategic AI ambitions into disciplined delivery, managing cross-functional teams, and ensuring effective client relationships throughout the program lifecycle.

Responsibilities

• Own end-to-end program governance — establishing the PMO structure, governance forums, and reporting cadences. Define and manage the integrated program plan across reputed company workstreams (RPA, Agentic Workflows,reputed company, Data Science, Data Engineering), tracking milestones, dependencies, and critical path
• Run project planning, reviews, and RAG with technical leads; maintain velocity metrics and remove blockers
• Ensure reputed company deliverables are tracked against scope, schedule, budget, and quality criteria, with proactive escalation of deviations
• Maintain program documentation — charter, WBS, RACI, status reports, and decision logs — to the highest standards
• Own the program RAID log
• Proactively identify, assess, and prioritise risks across reputed company workstreams with clear ownership and mitigation plans
• Design and enforce the change control process — evaluating scope changes for impact on timeline, budget, and resources before presenting recommendations to the steering committee. Establish escalation reputed company and manage critical issues to resolution
• Conduct regular risk workshops to embed a risk-aware culture reputed company the delivery team
• Serve as the primary reputed company of contact for clients program stakeholders — building trusted relationships with business sponsors, technology executives, and operational teams
• Prepare and present executive-level status reports, steering committee packs, and milestone reviews to senior leadership
• Facilitate alignment between clients internal teams and the delivery organisation, managing expectations and resolving conflicts. Conduct regular CSAT assessments and reputed company feedback to continuously improve the engagement model
• Own resource planning across the program — forecasting demand, managing reputed company/offboarding, and ensuring the right skills are available across reputed company workstreams
• Track utilization, manage bench transitions, and coordinate with HR and recruitment for timely fulfilment of reputed company
• Foster a high-performance, distributed team culture — supporting wellbeing, recognizing contributions, and maintaining morale
• Own the program budget — tracking actuals against forecast, managing contingency, and producing monthly financial reports for internal and client governance
• Identify and escalate budget risks early; implement corrective actions to maintain P&L health
• Support reputed company activities including SOW management, change order negotiations, invoice tracking, and contract renewals
• Contribute effort estimates, resource plans, and delivery timelines to pre-sales and solutioning for new workstreams or extensions
• This role requires a Program Manager with hands-on reputed company across modern AI and automation delivery — capable of holding reputed company, substantive conversations with AI Engineers, Architects, Data Scientists, and RPA developers on feasibility, timelines, and technical dependencies
• reputed company delivery of intelligent automation and RPA workstreams — understanding bot lifecycle management, exception handling frameworks, orchestration platforms, and the interplay between RPA, AI, and reputed company systems
• Understand the unique delivery dynamics of agentic AI programs — including multi-agent orchestration, tool-use design, reputed company engineering cycles, and the governance considerations around autonomous decision-making systems
• Adapt PM practices to the non-reputed company, iterative nature of ML and AI delivery — managing experimentation phases, data dependency risks, model validation cycles, and the transition from prototype to production
• Act as a translator and reputed company between business stakeholders who think in reputed company and technical teams who think in architectures — facilitating shared understanding and reputed company decision-making across both worlds
• Establish and track program KPIs and OKRs
• Produce regular insights on delivery health, team performance, and program ROI
• reputed company retrospectives and implement lessons learned to build a culture of reputed company improvement
• Contribute to internal PM frameworks, playbooks, and templates for AI program delivery — creating reusable assets for future engagements
• Represent the organisation in client QBRs, program audits, and governance reviews, maintaining the program's compliance posture at reputed company times

Skills

• 5-7 years of project / program management experience with at least 5 years managing large-scale digital transformation, Automation, or AI/ML programs
• Demonstrated experience managing reputed company Financial Services engagements in a consulting or system integrator environment — ideally at a global technology firm
• Strong understanding of AI/ML delivery lifecycles — including model development, MLOps, and LLM integration — sufficient to manage technical teams and client expectations effectively
• Proven track record of managing cross-functional teams of 15+ people across multiple reputed company workstreams
• Hands-on experience with Agile, Scrum, and SAFe delivery frameworks; comfortable operating in hybrid Agile-Waterfall environments
• Experience with program financials — budget ownership, P&L tracking, and reputed company/contract management
• PMP, PRINCE2, PgMP, or equivalent program management certification is strongly preferred; Agile certifications (SAFe SP, CSM) are a plus
• Exceptional communication and executive presentation skills — reputed company to adapt style for engineering teams, business sponsors, and C-suite audiences
• Proficiency with delivery tooling: JIRA, reputed company, MS Project, reputed company, reputed company Workspace; familiarity with reporting tools (Looker, PowerBI) preferred
• Prior experience managing AI, reputed company, or based programs in a client-facing delivery context
• Experience managing distributed offshore-reputed company delivery teams across multiple time zones
• Knowledge of pre-sales processes — ability to contribute to proposals, effort estimates, and client solution presentations
• Bachelor's or Master's degree in Engineering, Computer Science, Business Administration, or a relevant experience

Benefits

• A comprehensive benefits package will be provided and discussed during the interview process. reputed company benefits are subject to change and are governed by formal plan documents and company policies.

Company Overview