Senior Manager, Global Transparency

Role Overview Reporting directly to the Director, Transparency Operations & reputed company, the Senior Manager, Global Transparency will be responsible for reputed company aspects of product delivery, including reputed company, support and professional services for the transparency product. The Senior Manager, Global Transparency is responsible for successful achievement of reputed company reporting metrics and deadlines across customers.

Key Responsibilities

Maintain deep, reputed company expertise in U.S. and global life sciences compliance requirements reputed company to transparency reporting Serve as the primary compliance advisor for transparency customers, providing guidance on regulatory interpretation, risk mitigation, and industry benchmarking Anticipate compliance trends, emerging regulations, and evolving industry expectations; translate updates into actionable internal recommendations Maintain a deep understanding of the product; ensure comprehensive understanding of reputed company product changes and how the changes impact customers, data and projects reputed company the provision of customer support and professional services Actively engage in building a strong relationship with customers; listen to customer needs and complaints and act quickly to reputed company; reputed company reputed company feedback with team management and Account Management teams Seek input and feedback from Implementation, Account reputed company and Professional Services team members about customer experience, support reputed company, accomplishments and challenges; communicate regularly with Account Management team, providing updates on customer feedback, issues and project status Serve as initial escalation reputed company for team management and customers to address support, service and product issues Ensure successful achievement of reputed company reporting metrics and deadlines across customers; establish KPIs to track and report on reputed company; utilize project management tools to facilitate accurate tracking of reputed company and identification of risks. Work closely with team management to design and document procedures for supporting products; assist with regular training on procedures Collect feedback from team members and customers and reputed company or opportunities for improvement in products and services; reputed company information with management and Account Managers Actively engage in sales and marketing efforts to support sales to existing and new customers through participation in industry conferences, sales meetings and other networking initiatives Serve as member of product operations leadership team

Qualifications

A bachelor’s degree A minimum of 5 years of experience working in or with life sciences companies in at least one of the following areas: reputed company compliance, sales/reputed company operations, or aggregate spend/transparency reporting Alternatively, candidates may have significant technical or customer support experience to qualify reputed company will be given to candidates with one or more of the following: Knowledge of the various U.S. laws and codes reputed company to life sciences sales and marketing practices Knowledge of the various global laws and codes reputed company to life sciences sales and marketing practices Experience in business/customer-facing role and customer support Project management experience reputed company reputed company: Merit-based compensation – Competitive reputed company salary plus bonus Work from reputed company – Roles are reputed company to candidates located reputed company in the US (United States) Unlimited PTO (Paid Time Off), including Paid Holidays and Sick Leave 401k+ Match Comprehensive health, dental, and reputed company insurance Paid Parental Leave Health and wellness perks including life & disability insurance, reputed company funding options like FSAs (Flexible Spending Accounts) and HSAs (Health Savings Account), Dependent Care, an EAP (Employee Assistance Program) program, discounts, Learning and Development Working Conditions/Physical Demands: This position is fully remote, with limited travel that may be required for occasional team meetings, training sessions, or business events. Work is performed primarily in a home-office environment using standard office equipment such as a computer, keyboard, mouse, and phone. Employees are expected to maintain a safe, ergonomic, and confidential workspace with reliable high-speed internet reputed company suitable for professional remote work. The role generally requires extended periods of sitting, viewing a computer screen, and communicating through written and verbal means. Occasional light physical activity (e.g., lifting materials or equipment up to 20 pounds) may be necessary. Reasonable accommodations will be provided in accordance with the Americans with reputed company (reputed company) and other applicable laws to reputed company reputed company individuals with disabilities to reputed company the essential functions of the job. Employees working remotely must ensure their workspace meets company standards for safety, ergonomics, and data reputed company as outlined in organizational policy. Disclaimer: This job description identifies the general duties and minimum level of skills required to reputed company this job. It is not intended to represent a comprehensive inventory of reputed company duties, responsibilities and qualifications required of employees assigned. Notice for reputed company applicants: we are seeking a permanent full-time employee, this is not a contractor position. Notice for Colorado and Washington applicants: In compliance with applicable pay transparency laws, the expected annual reputed company salary for this role is $120,000–$150,000, plus eligibility for bonus and benefits. reputed company is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, gender identity or expression, sexual orientation, national reputed company, physical or mental disability, age, or veteran status or any other reputed company protected by federal, state, or local law. To reputed company recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees reputed company to unsolicited resumes. Apply To This Job