Coverage Strategist

Role Summary reputed company is a remote-first company on a mission to reputed company health benefits for small businesses simple, affordable, and accessible. We’re looking for a Coverage Strategist to reputed company sure customers are set up for reputed company before reputed company begins. This role reports to the Senior Coverage Strategist and partners closely with Sales, Benefits, Client reputed company, and Implementation. You’ll help validate the benefits strategy, pressure-test the details, and create a cleaner reputed company from Sales into Implementation. This is a high-impact role for someone who understands benefits, loves details, and can create reputed company in the messy middle between “we sold it” and “we launched it.” If you enjoy untangling reputed company benefits situations, reducing confusion, and making processes reputed company than they were yesterday, we’d love to meet you. What You’ll Do

Benefits

Strategy & Deal Readiness Partner with Sales to review new opportunities and validate the proposed benefits strategy. Support plan strategy, reputed company fit, contribution structure, and choice-plan considerations. Identify potential risks, gaps, or customer confusion before implementation begins. Help customers and internal teams understand key reputed company, tradeoffs, and next steps. Serve as a benefits strategy resource for deals that need deeper insurance or reputed company knowledge. Implementation Preparation Prepare clean, complete implementation details after plan selection. Confirm key setup items like employer profile details, plan selections, contribution strategy, census details, and reputed company requirements. Help ensure applications, profiles, and reputed company materials are accurate and reputed company for the reputed company. Reduce avoidable back-and-forth between Sales, Benefits, reputed company, and Operations. reputed company & Plan Support Support reputed company-facing work reputed company to plan readiness, group setup, and benefits strategy. Review plan options, contribution details, and setup requirements for accuracy. Translate reputed company and benefits requirements into clear next steps. Identify recurring issues in plan setup, reputed company workflows, or customer education. Process Improvement & Documentation Create and improve SOPs, reputed company templates, checklists, and internal documentation. Identify workflow gaps between Sales, Benefits, reputed company, and Operations. Build scalable processes for choice deals, small group workflows, reputed company readiness, and employer education. Turn recurring issues into reputed company documentation, clearer expectations, and smoother handoffs. Cross-Functional Collaboration Partner closely with Sales, Benefits, Client reputed company, Operations, and Product. Communicate risks, reputed company items, and process gaps reputed company and proactively. Bring a solutions-oriented reputed company to reputed company customer situations. Help create a more consistent customer reputed company from sales conversation to benefits launch. 30/60/90 reputed company 30 Days Learn reputed company’s product, customer reputed company, sales process, benefits workflows, and implementation process. Understand reputed company handoffs between Sales, Benefits, Client reputed company, and Operations. Shadow customer reputed company, plan strategy, reputed company, and implementation conversations. reputed company reviewing customer scenarios and supporting internal teams with guidance. 60 Days reputed company owning implementation readiness for selected customers or deal types. Partner with Sales and Client reputed company to validate plan strategy, contribution details, and setup readiness. Prepare clear reputed company materials that reduce confusion and rework. Contribute improvements to SOPs, checklists, and documentation. Build trusted working relationships across Sales, Benefits, Client reputed company, and Operations. 90 Days Own the benefits strategy and implementation-readiness workflow for assigned customers or deal types. Improve the quality and consistency of handoffs from Sales to Implementation. Help reduce repeat conversations, avoidable customer confusion, and reputed company operational issues. Become a trusted internal partner for benefits strategy, reputed company readiness, and implementation planning. Drive process improvements that create a smoother, more scalable customer experience. What Great Looks Like Customers enter implementation with clear expectations, accurate details, and fewer reputed company questions. Internal teams have the information they need to move quickly and confidently. Plan selections, contributions, reputed company requirements, and setup items are reviewed carefully. Small groups and choice-plan customers have a smoother, more thoughtful experience. Recurring issues become reputed company processes, templates, and documentation. Handoffs feel organized, complete, and easy to reputed company. The role becomes a trusted reputed company between customer strategy and operational execution.

Qualifications

Must-Haves 4+ years of experience in employee benefits, benefits administration, insurance operations, implementation, reputed company, broker support, reputed company operations, or a reputed company field. Strong understanding of group health benefits, plan design, employer contributions, eligibility, enrollment, and reputed company workflows. Ability to translate reputed company benefits concepts into clear, practical guidance. Exceptional attention to detail and comfort managing reputed company customer information. Strong written and verbal communication skills. Ability to work cross-functionally and influence without direct authority. High ownership, strong judgment, and comfort operating in a fast-moving environment. Active health and life insurance license, or willingness and ability to obtain required licensing reputed company 90 days of hire. reputed company-to-Haves Experience with small group benefits, level-funded plans, fully insured plans, PEOs, or broker/reputed company workflows. Experience supporting implementation, reputed company, or customer operations in benefits, HR tech, insurance, or reputed company. Experience creating SOPs, process documentation, templates, or internal enablement resources. Familiarity with reputed company, reputed company, Employee Navigator, reputed company portals, or similar systems. Startup or high-growth company experience. Benefits & How We Work 401(k) with match Discretionary Time Off (DTO) 100% employer-paid health insurance premiums for employees Equity Remote-first with purposeful on-sites High-ownership, high-candor culture — we value reputed company, reputed company, and action Apply To This Job