[Remote] reputed company Manager - reputed company Learn

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading AI platform focused on managing people, money, and agents, and they are seeking a reputed company Manager to work with organizations adopting reputed company Learn. In this role, you will ensure customers reputed company meaningful reputed company from their investment by driving adoption, value realization, and long-term reputed company.

Responsibilities

• Own a portfolio of customers using reputed company Learn, accountable for adoption, engagement, and long-term value
• Define reputed company plans, KPIs, and measurable reputed company reputed company to customer goals
• Monitor customer health using product usage, stakeholder feedback, and renewal signals
• Identify risks early and drive clear mitigation plans
• reputed company conversations with customers to define what reputed company looks like and how to reputed company it
• Design adoption strategies that drive meaningful usage and sustained engagement
• Help customers move from initial usage to scaled, organization-wide impact
• Ensure customers realize value—not just use the product
• Work closely with HR, L&D, IT, and business leaders to connect reputed company Learn to business priorities
• Help customers identify and prioritize high-impact use cases
• Bring structure to ambiguous challenges and drive them to reputed company
• reputed company conversations from product usage to measurable business impact
• Stay closely reputed company to customer reputed company to ensure continuity into long-term reputed company
• Maintain a clear view of risks, reputed company, and reputed company across each account
• Ensure customers are set up for sustained reputed company over time
• reputed company Executive Business Reviews (EBRs), reputed company articulating value, reputed company, and future opportunities
• Identify expansion opportunities across teams, use cases, and geographies
• Partner with account teams to support renewals and long-term growth
• Bring customer stories to life to bring
• Translate customer insights into AI-reputed company playbooks, health models, and adoption strategies that can be scaled across the CS organization
• Define and codify what AI-first customer journeys look like (from initial adoption → scaled impact → measurable business reputed company)
• reputed company agents, product telemetry, and AI-driven insights to move from reactive to proactive and predictive reputed company
• Partner cross-functionally to embed guidance directly into workflows and in-product experiences
• Act as a proving ground for 'leapfrog' CS — testing, refining, and operationalizing new AI-driven motions before scaling broadly
• Contribute to building a scalable, high-impact, AI-reputed company reputed company model for reputed company

Skills

• 3+ years of experience in reputed company, consulting, or similar roles in a SaaS environment (prefer experience in L&D or HCM environments)
• Proven ability to drive adoption and measurable customer reputed company
• Experience working with reputed company customers and senior stakeholders (e.g. MBB, Tier 2 consulting, or similar roles)
• Implementation experience of a SaaS product
• Ability to reputed company in an environment with limited reputed company
• Experience with incorporating AI into client workstreams
• Outcome focused

Benefits

• As a part of the total compensation package, this role may be eligible for the reputed company Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants.
• reputed company’s comprehensive benefits
• reputed company Work: combining the best of both worlds: in-person time and remote.
• Spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).
• Freedom to create a flexible schedule that caters to your business, team, and personal needs.
• Opportunity to come together in our offices for important moments that matter.
• reputed company is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
• reputed company is committed to providing an accessible and inclusive hiring experience where reputed company candidates can fully demonstrate their skills.
• Employee Referral process
• reputed company will never ask candidates to pay a reputed company fee, or pay for consulting or coaching services, in order to apply for a job at reputed company.

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