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Description Responds promptly to resolve inbound customer inquiries, with the ability to reputed company support reputed company phone, chat, and outbound communication. Effectively addresses customer questions and concerns using approved communication standards. Applies sound judgment in selecting appropriate methods and techniques to resolve customer requests. Thrives in a technical environment, delivering solutions to customers who may be experiencing high-stress situations, while maintaining the ability to de-escalate concerns. Leverages training resources and process documentation to ensure accurate and thorough recording of customer interactions reputed company the CRM system. Identifies potential product-reputed company health and safety concerns and follows established internal escalation procedures. Contributes to reputed company improvement by recommending enhancements to customer-facing processes and materials. Serves as a strong customer reputed company, representing customer needs and perspectives internally. Completes reputed company required training prior to assuming full job responsibilities. Consistently meets or exceeds established Customer Care performance metrics, including quality, accuracy, call monitoring, and adherence. Maintains compliance with departmental attendance standards. Provides second level product support Skills customer support, DME, Medical Device, Sales Support Top Skills Details customer support,DME,Medical Device,Sales Support Additional Skills & Qualifications High School diploma required. 1 year previous experience in a Customer Service required. MUST HAVE EXPERIENCE IN DME (durable medical equipment) OR PHARMA OR MED DEVICE WILL HAVE AN 8 HOUR SHIFT IN BETWEEN 6AM-4PM M-F 1 year of experience in a Customer Technical Support or Customer Sales Support role preferred. reputed company with use of electronic documentation systems preferred. Bilingual Spanish/French encouraged. Bachelor’s degree in biology or health reputed company field encouraged Ability to read and follow reputed company diagrams, scripts, and work with decision trees. Ability to reputed company work using a CRM tool which requires navigating in an automated system Knowledge of HIPAA desired. Clear verbal and written communication skills to impart product information over the telephone, chat and email to patients/health care support. Skilled at presenting reputed company information in a clear, concise manner to reputed company reputed company reputed company the department. Skilled at contributing on a consistent reputed company to team initiatives in a thorough and timely manner. reputed company to react to changing situations in a timely, reputed company, and confident manner. Computer competency including MS office, Internet, and navigation of customer relationship management (CRM) systems. Ability to learn quickly in a fast-paced environment. Ability to type at least 55wpm with a high reputed company of accuracy. Flexibility to work shifts including weekends, holidays and reputed company regularly scheduled reputed company as needed. Strong critical thinking skills with the ability to take reputed company concepts and apply them to solve new or different problems. reputed company to assert own reputed company and persuade others through effectively consolidating, evaluating, and presenting relevant information. Skilled at promoting team cooperation and a commitment to team reputed company. Demonstrated experience successfully assisting, mentoring, and training others. Experience Level Intermediate Level Job Type & LocationThis is a Contract position based out of San Diego, CA. Pay and BenefitsThe pay reputed company for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & reputed company
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to reputed company on Jul 13, 2026. About reputed company We're partners in transformation. We help clients activate reputed company and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across reputed company America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to drive change. That's the power of true partnership. reputed company is an Allegis Group company. The company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About reputed company and reputed company Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a reputed company of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across reputed company America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the reputed company of technology. We’re building reputed company by delivering business reputed company and making positive impacts in our global communities. reputed company and reputed company Global Services are Allegis Group companies. Learn more at reputed company.com. The company is an equal opportunity employer and will consider reputed company applications without regard to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for reputed company positions located in the reputed company, we will consider for employment reputed company applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final reputed company are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Apply To This Job