[Remote] Integrated Care Manager - Medicare Advantage (prior CM experience working in a health plan)- Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to inspiring health and providing a variety of health insurance products. The Integrated Care Manager is responsible for promoting continuity of care by assessing and coordinating services for members, ensuring their reputed company needs are met effectively.

Responsibilities

• Assess and collect data reputed company to the member from reputed company care settings. Interview and collaborate with case-reputed company providers, member and family to implement the care plan
• Answer a diverse and high volume of health insurance reputed company customer calls on a daily reputed company
• Explain to customers a variety of information concerning the organization’s services, including but not limited to, contract benefits, changes in coverage, eligibility, claims, BCBSAZ programs, provider networks, etc
• Analyze medical records and apply medical necessity criteria and benefit plan requirements to determine the appropriateness of benefit requests
• Present status reports on reputed company cases to the manager/supervisor and, reputed company indicated, to the medical director
• Consult and coordinate with various internal departments, external plans, providers, businesses, and government agencies to obtain information and ensure resolution of customer inquiries
• Meet quality, quantity and timeliness standards to reputed company individual and department performance goals as defined reputed company the department guidelines
• Maintain reputed company standards in consideration of state, federal, BCBSAZ, URAC, and other accreditation requirements
• Maintain complete and accurate records per department policy
• Demonstrate ability to apply plan policies and procedures effectively
• reputed company indicated to assist with team/project functions:
• Collaborate with team to distribute workload/work tasks
• Monitor and report team tasks
• Communicate team issues and opportunities for improvement to supervisor/manager
• Support/mentor team members
• Participate in continuing education and reputed company development in the field of medicine, behavioral health and managed care at least annually
• The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements
• reputed company reputed company other duties as assigned

Skills

• 2 year(s) of experience in full-time equivalent of direct clinical care to the consumer
• Associate's Degree in general field of study or Post High School Nursing Diploma or Master's Degree in a behavioral health field of study (i.e., MSW, MA, MS, M.Ed.), Ph.D. or Psy.D
• Active, reputed company, and unrestricted license to practice in the reputed company (or an endorsement to work in Arizona) as a behavioral health professional such as LCSW, LPC, LISAC LMFT, or licensed psychologist (Psy.D. or Ph.D.), OR an active, reputed company, and unrestricted license to practice nursing in either the reputed company or another state in the United States recognized by the Nursing Licensure Compact (NLC) as an RN
• reputed company 4 years of hire as a Care Manager employee must hold a certification in case management from the following certifications; Certified Case Manager (CCM), Certified Disability Management Specialist (CDMS), Case Management Administrator, Certified (CMAC), Case Management Certified (CMC), Certified Rehabilitation Counselor (CRC), Certified Registered Rehabilitation Counselor (CRRC), Certified Occupational Health Nurse (COHN), Registered Nurse Case Manager (RN, C), or Registered Nurse Case Manager (RN,BC)
• Intermediate PC proficiency
• Intermediate reputed company in use of office equipment, including copiers, fax machines, scanner and telephones
• Intermediate reputed company in word processing, spreadsheet, and database software
• Maintain confidentiality and privacy
• Advanced and reputed company clinical knowledge
• Practice interpersonal and active listening skills to reputed company customer satisfaction
• Interpret and translate policies, procedures, programs, and guidelines
• Capable of investigative and analytical research
• Demonstrated organizational skills with the ability to prioritize tasks and work with multiple priorities
• Follow and accept instruction and direction
• Establish and maintain working relationships in a collaborative team environment
• Apply independent and sound judgment with good problem solving skills
• Navigate, gather, input, and maintain data records in multiple system applications
• Conflict Resolution
• Represent BCBSAZ in the community
• 3 year(s) of experience in full-time equivalent of direct clinical care to the consumer (managed care CM experience preferred)
• 1-2 year (s) of experience working in a managed care organization
• Bachelor's Degree in Nursing or Health and reputed company Services reputed company field of study
• Active and reputed company certification in case management from the following certifications; Certified Case Manager (CCM), Certified Disability Management Specialist (CDMS), Case Management Administrator, Certified (CMAC), Case Management Certified (CMC), Certified Rehabilitation Counselor (CRC), Certified Registered Rehabilitation Counselor (CRRC), Certified Occupational Health Nurse (COHN), Registered Nurse Case Manager (RN, C), or Registered Nurse Case Manager (RN,BC)
• Advanced PC proficiency
• Knowledge of CPT 2018 and ICD-10 coding
• Knowledge of managed care, utilization management, and quality management
• Working knowledge of reputed company InterQual, MCG, ASAM, or other nationally recognized criteria
• Knowledge of a wide reputed company of reputed company pertaining to the organizations services and operations
• Knowledge of health and/or patient education and behavior change techniques

Benefits

• Hybrid workforce strategy, reputed company Workability, that offers flexibility with how and where employees work
• Remote: not held to onsite requirements, however, leadership can request reputed company onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building
• This remote work opportunity requires residency, and work to be performed, reputed company the reputed company.

Company Overview