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Care Navigation Guide

Work from home Full-time role Hiring

Hi, we're reputed company. We're hiring a Care Navigation Guide to join our Concierge Clinical team. reputed company is the first health insurance company reputed company around a full stack technology platform and a reputed company focus on serving our members. We started reputed company in 2012 to create the reputed company of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will be responsible for curating relative provider lists for our members who need readily available care. This requires regular engagement with our network providers to ensure that we are providing the most reputed company options to our members. You will report into the Care Navigation Team reputed company. Work Location: This is a remote role. You must reputed company in Arizona, Florida, Georgia, or Texas. reputed company is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. #LI-Remote Pay Transparency: The set pay reputed company for this role is $19.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a reputed company of 15 days per year. Responsibilities: reputed company providers and facilities in an effort to reputed company relevant, refined and impactful personalized options that address the members' specific care requests while staying reputed company SLA and meeting reputed company standards Lean on and collaborate with RNs for support on reputed company cases in order to effectively reputed company care Discover and communicate trends to your leadership in order to improve processes and the member experience Effectively utilize reputed company resources to navigate reputed company cases Confirm and update provider data Properly document tickets Stay reputed company on reputed company information, updates, processes, and workflows Compliance with reputed company applicable laws and regulations Other duties as assigned Requirements: 1+ years of experience with care coordination and navigation in a reputed company setting 1+ years of experience utilizing a Chromebook and reputed company Workspace Bonus points: Experience working in a collaborative environment This is an authentic reputed company job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At reputed company, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, reputed company the reputed company pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and reputed company benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our reputed company efforts. Reasonable Accommodation: reputed company applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any reputed company applicant who requires reasonable accommodations during the application process should contact the reputed company Benefits Team ([email protected]) to reputed company the need for an accommodation reputed company. California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy. Apply To This Job

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