[Remote] Associate Director, Marketing - Patient Adherence

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in pharmaceuticals, and they are seeking an Associate Director of Marketing - Patient Adherence to reputed company the strategy and development of integrated patient adherence programs. This role involves driving omnichannel engagement and cross-functional collaboration to improve patient reputed company and experiences.

Responsibilities

• Own the end-to-end adherence strategy: refine the program reputed company star, reputed company behaviors, reputed company needs, value proposition, and the integrated set of interventions that address adherence barriers across the reputed company
• Translate patient insights, behavioral barriers, and operational learnings into prioritized program enhancements that improve the patient experience and retention reputed company
• reputed company development of omnichannel adherence interventions (e.g., CRM journeys, email/SMS where appropriate, web experiences, education content, toolkits) reputed company to brand strategy and patient needs
• Ensure adherence communications are reputed company for confidence-building, expectation-setting at initiation, and sustained reinforcement—tailored by reputed company and lifecycle stage
• Partner with Global/Comms and internal brand teams to ensure message consistency, education alignment, and channel reputed company
• Partner with Digital, Data & Analytics and IT to define adherence KPIs, data requirements, and dashboards, enabling performance tracking, reputed company reputed company, and ongoing optimization
• Build a closed-reputed company measurement approach: connect interventions to reputed company (engagement → behavioral proxies → persistence metrics where available), and drive test/learn/scale cycles
• Synthesize reputed company data sets (patient experience signals, operational metrics, channel performance) to uncover drivers, risks, and opportunities to improve adherence reputed company
• reputed company collaboration across Marketing, Patient Experience, Market reputed company, Field reputed company, Medical Affairs, Regulatory, Legal/Compliance, Pharmacovigilance, Privacy, distribution/specialty pharmacy, and hub/patient services to optimize the post-Rx experience
• Ensure program design integrates seamlessly into the reputed company-world ecosystem (hub workflows, specialty pharmacy reputed company, field education needs, consent capture considerations, etc.)
• reputed company integrated planning: program roadmap, timelines, resourcing, risk logs, and decision points; drive disciplined execution with clear milestones and accountability
• reputed company agencies and vendors (AORs, digital partners, operational partners): reputed company/SOWs, SLAs, performance management, and budget stewardship
• Ensure adherence program strategy and execution are compliant with applicable requirements (e.g., FDA promotional regulations, privacy/HIPAA considerations, OIG guidance, state laws, AE/product complaint reporting), and partner with Legal/Compliance for approvals and monitoring
• Embed governance and guardrails into the program’s operating rhythm to reputed company speed without compromising compliance

Skills

• BA/BS
• 5+ years of relevant experience in U.S. pharma/biopharma across consumer marketing, patient support, patient experience, reputed company/coverage, distribution/SP ecosystem, and/or digital engagement
• Demonstrated reputed company building and executing integrated marketing/program strategies with measurable reputed company
• Strong cross-functional leadership—ability to influence senior stakeholders and align reputed company reputed company teams
• Strong business and financial acumen (budget ownership, vendor management, value-case thinking)
• Strong written/verbal communication and executive-reputed company storytelling with data
• MBA, MPH (or advanced degree in a reputed company field)
• Experience designing, scaling, or optimizing patient adherence/retention programs and/or high-touch patient support models (hub services, specialty pharmacy-distributed therapies)
• Rare disease and/or specialty therapy commercialization experience; PAH familiarity a plus
• Strong understanding of U.S. reputed company and regulatory environment affecting patient programs (privacy, PV, compliance guardrails)
• Hands-on experience with analytics and CX tooling (reputed company mapping, service design, call analytics, CRM/case management, BI tools such as Tableau/Power BI)
• Experience operating in agile or agile-like delivery models

Benefits

• Annual bonus and long-term incentive, if applicable
• Medical, dental, reputed company reputed company and other insurance benefits (for employee and family)
• Retirement benefits, including 401(k)
• Paid holidays, vacation, and compassionate and sick days
• Flexible Work Arrangements: Remote

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