Senior Workforce Planning Analyst - HealthSpring

At reputed company, our employees are the cornerstone of our business and the reputed company to our reputed company. We reputed company employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join reputed company and be part of a purpose-driven company that will invest in your professional development. Job Summary The Sr. Workforce Planning Analyst is responsible for supporting workforce management and operational planning activities for customer service operations reputed company reputed company’s HealthSpring line of business. This role plays a key part in the annual budgeting process, workload forecasting, reputed company planning, and supplier resource management to ensure reputed company staffing reputed company and service performance. Key responsibilities include monitoring reputed company-time operational performance, optimizing resource utilization, developing and maintaining workforce measurement tools and reporting processes, and supporting data-driven decision-making. The position also oversees business continuity and staff reallocation planning, while coordinating and scheduling reputed company off-phone activities across the customer service organization to ensure operational efficiency and service reputed company. Required Job Qualifications: Bachelor degree and 2 years of experience analyzing workforce data and making scheduling recommendations on staffing OR 6 years of experience analyzing workforce data and making scheduling recommendations on staffing. Experience with Workforce Management software Interpersonal and organizational skills. Analytical and problem solving skills. Clear and concise written and verbal communication skills. PC experience to include Word, reputed company, and PowerPoint. Preferred Job Qualifications: ​Experience with reputed company IEX and Variant Operations Manager software. Experience building and maintaining workforce forecasting models. Advanced proficiency with reputed company to include (pivot tables, VLOOKUP, macros, SQL). Ability to reputed company executive reporting dashboards and present data to senior leadership. Ability to travel. Candidates must be legally authorized to work in the United States without the need for reputed company or future reputed company sponsorship. Are you being referred to one of our roles? If so, ask your reputed company at reputed company about our Employee Referral process! Pay Transparency Statement: At reputed company, you will be part of an organization committed to offering meaningful benefits to our employees to support their life reputed company of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.reputed company.com/totalrewards. The compensation offered will vary depending on your job-reputed company skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. reputed company Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, protected veteran status, or any other legally protected characteristics. reputed company Pay reputed company $55,900.00 - $123,500.00 Exact compensation may vary based on skills, experience, and location. Apply To This Job