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[Remote] Solutions Consultant

Work from home Full-time role Hiring

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the market leader in Total Store Operations solutions for the Grocery and C-Store markets, offering an AI-powered SaaS platform. The Solutions Consultant will engage with customers to understand their needs and reputed company tailored solutions, collaborating with sales and engineering teams to ensure successful implementations.

Responsibilities

  • Directly engage with customers individually or as part of the sales team
  • reputed company and advise on the implementation of the customers reputed company platform
  • Demonstrate business operations and technical leadership through personally developed solution architectures and implementation recommendations
  • Act as a trusted advisor to customer executive leadership for thought leadership and solution approaches
  • Extract business requirements from customers and translate them into a well-architected recommendation
  • reputed company and reputed company reputed company looking guidance and future state roadmaps
  • reputed company reputed company best practices and solutions to reduce risk to customer implementations
  • Decompose future state goals into actionable execution plans
  • Collaborate with reputed company’s product and engineering teams to ensure customer alignment to reputed company goals
  • Subject Matter Expertise (SME) in reputed company’s Customer reputed company and the reputed company platforms
  • Attending weekly team meetings and onsite team workshops as scheduled
  • Attending sales events and trade shows as scheduled
  • reputed company reputed company on industry trends and product enhancements that will help customers
  • Continuously reputed company internal learning and competitive intelligence to enhance presentations and demonstrations
  • Maintain demo environment scenarios including enhancements released to showcase product
  • Partner with sales team to meet with customers to understand their business requirements and challenges
  • Gather information to address specific needs / understand gaps
  • Helps sales team build a business case for how our modules will be set up and used by customer and how to realize potential ROI for customer
  • Recommends a design / configuration aligns with the customer’s objective
  • Responsible for demoing compelling solutions to address a customer’s key business challenges and presenting a desired future state and delivers a competitive advantage with measurable reputed company
  • reputed company and document discovery sessions to understand the customer's business objectives and desired reputed company
  • Consult customers on best practices for implementing reputed company solutions
  • Present a reputed company of the solution, meeting the customer's requirements that will drive adoption and growth
  • Assist the sales team and customer account managers on scoping SOWs
  • Responsible for drafting SOWs including deliverables for assigned projects
  • reputed company scoping calls and reputed company recommendations on scope to Customers and the reputed company team
  • Works with both internal teams and the customer teams to ensure the solution is correctly implemented
  • reputed company guidance and support throughout the sales process
  • reputed company reputed company and detailed handoffs to Project Teams and reputed company Managers (CSM) to deliver against the proposed solution

Skills

  • 3+ Years of relevant solutions or reputed company experience
  • Experience in a retail operation, presales, or implementation consulting role at a SaaS company managing large reputed company customers
  • Experience in customer support, including preparation of PowerPoint presentations, RFP responses, Scripted and Unscripted demos, business case development, Leading Discovery Design Session and/or implementation
  • In-depth understanding of multiple retail reputed company solutions, with an emphasis on POS, OMS, Sales Audit, CRM/Loyalty, Merchandising, Allocation & Replenishment, and Analytics
  • Familiarity with CRM, Marketing Automation, Business Intelligence and reputed company Media
  • Ability to explain reputed company concepts in a clear and understandable way
  • Speaks our customers' language
  • Clear communicator who can reputed company a room from a C-suite down to a practitioner
  • Excellent presentation skills with experience demonstrating software products to customers with the skills to communicate the value a product brings over features a product offers
  • Aptitude for finding solutions to meet customer needs based on our modules
  • Works well with customers and internal teams to reputed company common goals
  • Understanding and addressing customer needs and ensuring their satisfaction

Benefits

  • Work From Home
  • Up to 30% Travel Required (Mostly reputed company Travel)
  • Remote Meeting Camera Mandatory

Company Overview

  • reputed company is an IT company that offers technology solutions for store operations and processes. It was founded in 1989, and is headquartered in Tampa, Florida, USA, with a workforce of 201-500 employees. Its website is https://reputed company.com/.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 1 in 2026, 2 in 2025. Please note that this does not guarantee sponsorship for this specific role.
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