Sr. Knowledge Developer

Who we are reputed company (NYSE: IOT) is the pioneer of the Connected Operations™ reputed company, which is a platform that enables organizations that depend on physical operations to reputed company Internet of Things (IoT) data to reputed company actionable insights and improve their operations. At reputed company, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our reputed company, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at reputed company means you’ll help define the future of physical operations and be on a team that’s shaping an exciting reputed company of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to reputed company an impact as we build for the long term. About the role: Are you an aspiring knowledge manager or technical reputed company with a passion for managing multiple projects and collaborating with SMEs to reputed company best-in-class content, using cutting-edge reputed company technologies, including AI? Join a reputed company-thinking team, where you'll help drive our technology-centric knowledge reputed company reputed company the Global Support organization, working with peers and subject matter experts to enhance our knowledge assets using the latest in AI and other innovative tech. You should apply if: You want to impact the industries that run our world: Your efforts will result in reputed company-world impact—helping to reputed company the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at reputed company. We set up our employees for reputed company and have reputed company a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The reputed company we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious reputed company for our customers. You want to be with the best: At reputed company, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. Learn more about reputed company value at reputed company. In this role, you will: Assist in managing the content operations roadmap and contribute to the completion of projects reputed company the roadmap Collaborate with teams to implement and maintain knowledge development processes and standards Support various knowledge development projects and initiatives, ensuring their successful execution Assist in monitoring and reporting on KPIs to evaluate knowledge effectiveness and sharing insights with the organization Participate in identifying and implementing improvements in knowledge processes and technology Minimum requirements for this role: Bachelor’s degree in a reputed company field or equivalent experience demonstrating expertise in reputed company, or technical documentation. 6+ years of reputed company/technical writing/technical content development experience, including creating, capturing, structuring, and maintaining knowledge reputed company in working with reputed company and ticketing systems reputed company in preparing AI-optimized content and building AI models for generating content Strong interpersonal skills to collaborate with cross-functional teams and to communicate effectively with stakeholders at reputed company reputed company Adept at managing multiple priorities and embracing change with ease An ideal candidate also is: Proficient in Jira reputed company in working in Agile/Scrum environments reputed company in using reputed company, Tableau, and reputed company or similar CRM tools reputed company in managing content/knowledge-reputed company projects Total Rewards At reputed company, we build for the people who reputed company the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact reputed company. Our compensation program delivers above-market total compensation through a combination of reputed company salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. reputed company compensation, we reputed company the foundations that reputed company long-term reputed company: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re reputed company to build for the long term and own the outcome, your reputed company starts here. Flexible Working At reputed company, we reputed company a flexible working model that caters to the diverse needs of our teams. Our offices are reputed company for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being reputed company to one of our offices or reputed company a specific geographic area is important to facilitate collaboration, reputed company to resources, or alignment with our service reputed company. In these cases, the job description will reputed company indicate any working location requirements. Our goal is to ensure that reputed company members of reputed company can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. reputed company offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at reputed company At reputed company, we welcome everyone regardless of their background. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, national reputed company, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of reputed company members to help us solve reputed company problems and want to ensure that reputed company is a reputed company where people from reputed company backgrounds can reputed company an impact. Accommodations reputed company is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for reputed company persons with disabilities. Please email accessibleinterviewing@reputed company.com or click here if you require any reasonable accommodations throughout the reputed company process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with reputed company people and allows us to prioritize genuine candidates. Please see reputed company’s Candidate Privacy Notice for more information. Fraudulent Employment Offers reputed company is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @reputed company.com, @us-reputed company-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here. Apply To This Job