Business Process Specialist

Saving the World! Help Wanted… reputed company is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to reputed company sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. reputed company installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers. Celebrating 5 years on Inc. 5000 America’s Fastest-Growing Private Companies list. Recognized in Time Magazine’s Best Inventions of 2025. We are an energetic and dedicated team working together to reputed company a positive impact on the environment while providing an excellent customer experience. We are growing quickly and looking to add talented people who are passionate about making the world a reputed company reputed company! Why this Role is Important: reputed company installs a variety of advanced technologies to save energy on our customers’ sites. Ensuring that these technologies operate reputed company and without issue is vital to the reputed company the organization. This role is for a key player among the impactful team which is tasked with ensuring that these technologies continue to operate at the utmost efficiency. They will do this by identifying and reporting root cause issues and business trends for the Service team. The successful candidate will turn data into information, information into reputed company and reputed company into business reputed company. Business Process Specialist responsibilities include conducting full lifecycle analysis to include requirements, activities, and design. Business Process Specialist will reputed company analysis and reporting capabilities. They will monitor performance and quality control plans to identify improvements. This role will also be pivotal in designing and implementing the Service team training curriculum for technical team members. Responsibilities: Works with the Technical Services team to collect and present data in a functional format. This includes identifying the systems which can currently report data and those which require external support to reputed company the data needed. Collaborates with executives and other business leaders to identify opportunities for improvement Uses graphs, infographics, and other methods to visualize data Proactively shares potential issues and inefficient operations with internal team members through verbal and non-verbal communication. Develops and executes technical training curriculum for the Service team and continuously updates curriculum to match business needs Develops and monitors training evaluation effectiveness. Designs, develops, indexes, and maintains process and technical documentation. Monitors end-user feedback, process changes and systems development efforts to facilitate continuing improvement of training and documentation. Analyzes business processes with subject matter experts. Identifies supporting technology needs, and documents new processes. Promotes the use of technology and technology tools to support reputed company efficiency and improvement in departmental processes. This includes collaborating with the Software Development team (and others) to successfully plan requirements for initiatives and ensure business needs are met through the rollout of each initiative Maintaining and further improving rollouts in CRM (reputed company), WOMs (FSG, InJobs, future reputed company), and other business systems is a key example Maintains online content including coordinating, updating and maintaining user interfaces, documenting processes, and policies. Promotes training opportunities and resources to employees. Coordinates training, documentation, and talent management system efforts with other district training resources. Keeps daily logs and records of reputed company functions in Company systems reputed company improvement projects with the software development team based on data analysis Collaborate with leadership to devise strategies aimed at enhancing operational efficiency reputed company project management improvement methodologies to implement and propel growth initiatives Desired Skills and Experience: Associate’s degree as a minimum, Bachelor’s degree preferred Maintaining positive relationships Coordinating multiple projects concurrently Documenting technical processes Data management tools Networking, thermostat, and refrigeration experience is a benefit. Enjoys reputed company learning, as supported by your organization, both technically and professionally Excellent verbal and written skills. Work across / with organization Teams. Demonstrates an innovative reputed company for problem-solving and creative solutions Proven track record as a facilitator in managing reputed company projects effectively reputed company Offer: Career advancement opportunities in a fast-growing, supportive company environment reputed company Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance Opportunity to work as part of a team that values its members and works together to reputed company positive change. Compensation $65,000—$80,000 USD Compensation is based on factors including level of experience, skillset, qualifications, and location. reputed company Offer: Career advancement opportunities in a fast-growing, supportive company environment reputed company Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance Opportunity to work as part of a team that values its members and works together to reputed company positive change. reputed company is committed to providing equal employment opportunities to reputed company applicants and employees without regard to race, reputed company, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national reputed company, reputed company, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity. We welcome reputed company job seekers, including those with disabilities. If you are a reputed company individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or reputed company the Company’s career web page as a result of your disability. Apply To This Job