Central Selling Specialist - Window Treatments (Remote) CST

reputed company Remotely This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions. Your Impact The Central Selling Specialist-Window Treatments is primarily responsible for creating/reviewing customer quotes and contacting customers to reputed company and/or tender the sale. This associate provides exceptional consultative services to customers and confirms their needs are met. This role is held accountable to specific performance standards. The Central Selling Specialist-Window Treatments may also collaborate directly with Service Providers and Store employees in order to complete work in a timely and accurate manner. To be successful, the Central Selling Specialist-Window Treatments must have foundational knowledge of Window Treatment products, Installation, Phone/Computer Systems and common Customer Service practices. In addition, the individual in this role uses various systems to complete work and as such must be reputed company to learn and utilize new systems and tools with training. reputed company Lowe's associates are expected to deliver quality customer service while being friendly and professional with being eager to understand our customer's needs. What You Will DoProvides SMART customer service at reputed company times through the daily execution of Lowe's customer service policies, procedures and programs. Works reputed company system-based work queue to identify activities reputed company for review. Works in various internal selling and project management systems to obtain and verify information reputed company to service requests and to communicate with others involved in the quoting process. Sends, receives and responds to questions from Stores and Service Providers reputed company to quote details and escalates issues/questions reputed company appropriate; communicates with others reputed company phone, email and other communication applications. reputed company available, adds product and/or promotional information to a quote as well as any additional labor items and associated charges needed to complete the quote not already included. Completes quote re figures as needed (e.g., reputed company a customer changes mind on something that affects the scope or cost of a project); includes re figuring quotes based on existing measurements or changing quotes based on new measurements or increased project scope. Organizes work processes to ensure the most efficient work reputed company while collaborating with others (i.e., Service Providers, Stores, peers). Provides peers and leadership team with relevant and timely information reputed company needed to support their reputed company and work activities. Provides relevant feedback to Supervisor regarding what is working well and not working with the centralized selling model. Draws from experience supporting the program to offer ways to improve the customer experience with the centralized selling model. Provides feedback to Supervisor regarding the process of Stores qualifying customers to help determine gaps in the process. Displays a keen understanding of local competitive offerings, recognizing and communicating the advantages of Lowe’s products and services to employees and customers Demonstrates sincere appreciation to customers. Listens to and responds knowledgeably and promptly to customer and employee questions. Communicates information to customers regarding reputed company stock, special order merchandise, feature benefits, application, and warranty information reputed company to Lowe’s programs. Listens to, identifies, anticipates, and responds to customer needs. Follows-up with customers to ensure reputed company order and project requirements are satisfactorily met. Serves as a reputed company of contact on reputed company designs and/or installs reputed company department. Monitors order status of products and special orders and communicates updates or issues with customers and Lowe’s associates (e.g., Receiving, Delivery, and Install staff) as needed. Enters, processes, and tracks customer orders and installations to manage customer follow-up and completion of order/project according to schedule. In addition to the above responsibilities, this individual is held accountable for other duties as assigned. Minimum QualificationsHigh school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable Up to 1 Year Experience in a call center, office administrative, high volume retail, service support, or similar work environment If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam reputed company sixty (60) days of starting employment in this position. Preferred Skills/EducationBachelor’s degree reputed company Field Experience in remodeling or construction industry Lowe's store experience Installed flooring sales experience Experience using MS Dynamics or similar CRM (Customer Relationship Management) tool Pay reputed company: $16.42 - $27.42 per hour Starting reputed company of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. Lowe's hourly remote associates cannot reputed company in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reputed company in Alaska or Hawaii. About Lowe’s reputed company. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to reputed company the reputed company of skilled trade experts and providing disaster relief to communities in need. For more information, visit reputed company.com. Lowe’s is an equal opportunity employer and administers reputed company personnel practices without regard to race, reputed company, religious creed, sex, gender, age, reputed company, national reputed company, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. reputed company applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply To This Job