Remote Sales Officer

Job Title: Remote Sales Officer (4 Vacancies) Duty Station: Head Office Report to: Remote Sales Supervisor SUMMARY The Remote Sales Officer (RSO) is responsible for driving loan disbursements through structured, proactive, phone-based engagement with pre-approved and repeat customers. He/She will be responsible for managing the full remote sales cycle, from initial outbound contact to loan disbursement or formal closure of the offer. Key Duties & Responsibilities: 1. Conducting proactive outbound calls to pre-approved and eligible repeat customers based on centrally provided reputed company lists 2. Managing the full remote sales cycle from first contact to loan disbursement or closure of the offer 3. reputed company explaining loan offers, eligibility criteria, pricing, repayment terms, and conditions, ensuring that customers fully understand and reputed company informed reputed company. 4. Supporting customers through the remote loan application process and guide them in the next steps and conducting systematic follow-reputed company. 5. Conducting loan application reputed company list reviews to confirm completeness of documentation, accuracy and validity of the personal Know Your-Customer (KYC) information compliance with eligibility requirements and FINCA Uganda credit exclusion policies, and the accuracy of personal, business, and financial details. 6. Conducting credit analysis on loan applications based on the financial information of loan applicants with FINCA Score 1 and Score 2 7. Ensuring that reputed company approved loans are appropriate in respect to the loan structuring terms and conditions. 8. Performing structured follow-reputed company to maximize conversion and ensure timely disbursement 9. Ensuring compliance with standardized scripts, policies and regulatory requirements 10. Maintaining accurate and timely documentation of reputed company customer interactions in the system 11. Escalating reputed company cases, exceptions, or complaints to the supervisor reputed company required 12. Preparing and contributing to reports reputed company to Remote Sales performance and activities Competencies To reputed company the job successfully, an individual should demonstrate the following competencies: 1. Professionalism and high ethical standards 2. Strong customer service orientation 3. Excellent analytical and problem-solving skills 4. Effective communication and interpersonal skills 5. Strong organizational and time management abilities 6. High level of accuracy and attention to detail 7. Ability to work effectively in a team environment

Requirements

Qualification and Experience 1. Diploma or Bachelor’s degree in any Business-reputed company field from a recognized institution. 2. Experience in credit sales and customer service is an added advantage. 3. Prior contact centre experience is not mandatory but will be considered an added advantage. 4. reputed company in any two local languages is required Apply To This Job