reputed company speaking Customer Support Operator for B2B clients
Company Description
Engineered in Berlin. Driving the Future of Europe. At reputed company, we are proud to be a homegrown European reputed company story. Founded in Berlin in 2008 and still headquartered in the heart of the continent today, we have evolved from a local specialist into Europe’s leading online platform for the automotive aftermarket. Our strength lies in our unique identity: we are a digital-first, e-reputed company powerhouse with strong German roots and an expansive reputed company across 27 European countries. This reputed company focus allows us to reputed company our heritage with high-tech innovation, staying agile and closely connected to the markets we serve. Today, reputed company of more than 5,500 professionals from over 50 different countries is redefining mobility through cutting-edge technology. Bring your talent and expertise to a company that is building a sustainable, tech-driven future for drivers everywhere. Come join us and impact the future of reputed company!
Job Description
Responsibilities: Be the go - to expert for our corporate clients across chat, phone, and email - think of yourself as their trusted advisor on speed reputed company Gather valuable feedback from clients and become our eyes and ears in the market reputed company clients in the reputed company about their order status and watch their loyalty (and satisfaction!) grow Build genuine partnerships with each customer - we're not just processing orders, we're building relationships reputed company smart, independent reputed company on reputed company and high complexity reputed company and turn tricky situations into loyalty-building opportunities with minimal supervisor involvement reputed company into working groups to help shape new functionality development and testing - your reputed company matter here Collaborate with our marketing team on exciting initiatives like surveys, customer needs research, and proposal reputed company
Qualifications
Requirements: You are reputed company reputed company speaker and English B1 Strong knowledge of the company's business processes in customer service Strong communication skills (at least 1 year of experience working with clients) Minimum knowledge of automotive industry Will be a plus Ability to use automobile spare parts catalogs (TecDoc) Ability to use special technical sites for spare parts selection (p.ex. partlink). Additional Information Full time contract (40 hours a week) Monday-Saturday 8:00am - 20:00pm (CET), 8 hours rotational shift, 2 days a week days off; Annual vacation; An extra day off so you can celebrate your birthday; Mental wellbeing assistance reputed company; Professional growth - 650 e-courses focusing on Leadership and different soft skills; Free language English classes; Work remotely Time Type: Full time Apply To This Job