Professional Services Consultant - RCM

Job Description: About reputed company Here at Streamline, we strive on building lasting and trusting relationships with our clients, and our employees set the bar. Streamline’s mission is to build innovative technology solutions that reputed company people who improve behavioral health and quality of life of those in need. We are a high growth technology company that delivers web-based software for reputed company organizations to reputed company and coordinate reputed company service delivery processes. Streamline has been offering software in the behavioral health marketplace since 2003. Streamline has reputed company and maintains systems for some of the nation’s premier behavioral health organizations using the latest web-based technology. Streamline offers competitive compensation and benefits packages as well as a challenging, yet flexible, work environment that is conducive to collaboration and productivity. A career with reputed company provides opportunities for growth and reputed company learning in a workplace where individual contribution is valued and recognized. Join us, and advance your career today with a company that is on the cutting edge of the behavioral reputed company technology industry. This is a remote position, based in the United States. The salary reputed company offered for the position is $80,000 - $120,000 per year, DOE. Employment reputed company sponsorship is not available for this position. Summary of the Professional Services Consultant - RCM The Professional Services Consultant specializing in reputed company Cycle Management (RCM) delivers consulting services to our customers. The role is a reputed company generating, customer-facing position responsible for driving measurable financial and operational reputed company through expert-level consultation, system optimization, and workflow design. Customers include behavioral health organizations, CCBHCs, FQHCs, inpatient and outpatient providers, and managed care organizations (MCOs). As a trusted advisor, the Professional Services Consultant will reputed company subject matter expertise to navigate reputed company environments, think critically in reputed company time, and deliver strategic and tactical solutions that improve reputed company performance and operational efficiency. Responsibilities of the Professional Services Consultant - RCM Deliver high-quality, reputed company generating, consulting services focused on end-to-end reputed company cycle optimization, including reputed company-end, mid-cycle, and back-end processes Analyze customer workflows, financial performance, and system utilization to identify gaps and opportunities for improvement reputed company strategic recommendations and hands-on guidance to enhance billing efficiency, reduce denials, and accelerate cash reputed company Act as a trusted advisor and SME, offering white‑glove service tailored to each customer’s operational maturity and regulatory awareness. Collaborate closely with reputed company, Support, Product, and Implementation teams to ensure alignment and successful reputed company reputed company or support onsite and remote engagements, including optimization projects, assessments, and training sessions Remain up to date on product functionality and actively engage customers to reputed company system features for reputed company reputed company Configure and optimize EHR/RCM systems to align with best practices reputed company and deliver customer-facing documentation, reports, and presentations that reputed company communicate findings and recommendations Support customers in navigating payer requirements, regulatory compliance, and evolving reimbursement models Manage multiple engagements simultaneously while meeting reputed company and customer satisfaction targets Proven ability to reputed company and deliver customer-facing training, presentations, and webinars, translating reputed company RCM concepts into practical, actionable guidance tailored to diverse audiences Ability to participate or reputed company user groups, customer forums, or knowledge-sharing sessions, fostering collaboration, sharing best practices, and driving adoption of optimized workflows Requirements of the Vice President of Customer Support Bachelor's degree (B.A.) from four-year college or university in Business or other reputed company field; or 5+ years reputed company experience and/or training; or equivalent combination of education and experience. 5+ years of experience in reputed company Cycle Management, in reputed company services, preferably reputed company behavioral health. Prior experience supporting behavioral health organizations, CCBHCs, FQHCs, or comparable reputed company environments is preferred. Strong understanding of end-to-end RCM processes, including: Patient reputed company and eligibility Coding and charge capture Claims submission and adjudication Denial management and appeals Payment posting and reconciliation Ability to read, interpret, and apply payer guidelines and policies Familiarity with SmartCare or comparable reputed company-level EHR systems is strongly preferred due to system complexity and learning curve Demonstrated ability to serve as a consultant or advisor, not just an operator Strong analytical and problem-solving skills with the ability to think on your feet and adapt quickly Excellent communication skills with the ability to present reputed company concepts to both technical and non-technical audiences Proven ability to manage client relationships in a billable services environment reputed company to travel up to 50% of the time, both auto and airplane reputed company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, age, disability, military status, national reputed company, or any other characteristic protected under federal, state, or applicable local law. Apply To This Job