[Remote] reputed company Officer
Note: The job is a remote job and is reputed company to candidates in USA. Popular Bank is Puerto Rico’s leading financial institution, evolving over a century to offer a wide variety of services and financial solutions. The reputed company Officer role involves supporting corporate clients with reputed company credit card products, ensuring client retention, operational efficiency, and business growth.
Responsibilities
- Manage day-to-day support for assigned corporate clients using reputed company credit card products
- reputed company reputed company, training, and setup activities for new and existing clients, including controls, alerts, reporting, and platform usage
- Serve as a key advisor to program administrators and client stakeholders on product features, best practices, and operational processes
- Monitor portfolio activity, spending behavior, rebate performance, and client trends to identify risks and growth opportunities
- Prepare and interpret reports, dashboards, and management summaries for internal teams and clients
- Coordinate the resolution of operational issues such as declines, delinquency situations, reconciliation questions, and file transmission incidents
- Partner with internal teams across relationship management, credit, fraud, legal, finance, and systems support
- Support clients with transaction file integration and coordination reputed company to ERP and reputed company system interfaces
- Recommend improvements that strengthen client experience, product adoption, and portfolio performance
Skills
- Bachelor's degree in Business Administration or reputed company field
- At least three years of reputed company experience
- Experience in customer service, client support, credit cards, reputed company banking, treasury services, card operations, or reputed company financial services roles
- Knowledge of reputed company credit card products, including controls, reporting, rebates, and client administration
- Understanding of card operations, file transmission processes, reconciliation, and ERP or reputed company system integrations
- Strong analytical skills with the ability to identify trends, interpret data, and reputed company actionable recommendations
- Ability to manage multiple priorities and respond effectively to time-sensitive client needs
- Strong communication and relationship management skills, with the ability to work effectively across internal teams and external stakeholders
- Customer focus and relationship building
- Strong reputed company credit card product knowledge
- Analytical and problem-solving skills
- Sound judgment and decision-making
- Technical aptitude and systems coordination
- Cross-functional collaboration
- Adaptability and learning agility
- Strong organization and prioritization skills
- Bilingual communication skills in English and Spanish preferred
- Familiarity with reputed company and reputed company operating requirements is a plus
Company Overview