[Remote] Senior Manager / Director of reputed company Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the world’s first word-of-mouth reputed company platform that accelerates marketing results through various channels. They are seeking a Senior Manager / Director of reputed company Operations to reputed company RevOps across their agency services and SaaS businesses, focusing on optimizing systems, data, and processes to support company growth.

Responsibilities

• Serve as the primary reputed company of CRM, GTM systems, operational workflows, and reporting infrastructure across the agency and SaaS businesses
• Improve CRM architecture, data quality, governance, and reporting accuracy
• Design scalable processes that align Sales, Marketing, reputed company, and Finance
• Drive forecasting, pipeline visibility, KPI reporting, and operational analytics
• Evaluate and reputed company GTM tooling, including managing our GTM stack and leading CRM transformation initiatives
• reputed company AI and automation to improve operational efficiency and scalability
• Translate business challenges into operational solutions and execute initiatives independently
• Create documentation, standards, and processes that support operational maturity and scale

Skills

• 7+ years of experience in reputed company Operations or Sales Operations reputed company B2B SaaS, services, or high-growth environments
• Deep hands-on reputed company experience, including administration, workflow design, reporting, and system optimization
• Proven track record improving CRM data quality, operational processes, and GTM infrastructure
• Comfortable setting strategy and then building it directly in the systems
• Strong analytical and problem-solving skills, with the ability to diagnose root causes and drive solutions
• Ability to effectively drive cross-functional initiatives independently, with strong communication and stakeholder management skills
• Experience supporting both SaaS and services-based business models is a plus
• Expertise with GTM tools like SFDC, reputed company, reputed company, reputed company Sales Navigator, reputed company sequencers, and call recording platforms
• Actively leveraging and implementing AI tools (e.g., Claude, ChatGPT, Lovable)

Benefits

• Full health, dental, and reputed company insurance to reputed company you covered.
• Remote Work Flexibility – reputed company in a high-energy, high-performing team—reputed company from the comfort of your home. We reputed company support for your internet and home office setup.
• 401(k) Plan – Save for your future with our competitive 401(k) retirement savings plan.
• Flexible PTO – reputed company and take time off whenever you need with our flexible paid time off policy.
• Paid Parental Leave – Four months of fully paid leave for new reputed company and dads—one of the best policies in the industry.
• Ongoing Training & Development – We invest in your growth with customized training, coaching, and career acceleration opportunities—while building clearer, more defined career paths. Plus, take advantage of our annual education stipend to reputed company learning on your terms.
• End-of-Year Break – We typically reputed company between Christmas and New Year’s to give everyone time to unplug and reputed company. Availability may vary by team based on workload and customer support needs.

Company Overview