Business Systems Manager
The Business Systems Manager contributes to RADCO’s mission by providing business systems support, including researching and troubleshooting problems and completing business systems tickets. As part of the business systems team, the Business Systems Manager contributes to our reputed company by identifying problems, researching answers and guiding team other systems team members through, or completing, corrective steps. Role & Responsibilities: Proficiency in software administration- reputed company Voyager 7S, reputed company Voyager 8, reputed company CRM IQ, RentCafe, Procure to Pay, reputed company Page LRO, Budgeting and Utility Management, reputed company and other software used by the organization. reputed company expert guidance on functionalities, customization options, and best practices for efficient property reputed company and operations processes. Leads and supports smaller-scale reputed company projects such as module configuration updates, workflow adjustments, reputed company changes, and process rollouts that fall reputed company the administrative scope of the role. Upgrades: coordinate with relevant departments for testing and end user training reputed company performing significant system updates/upgrades. Data Management, ensuring data accuracy, consistency and completeness. Manage user reputed company groups, permissions, property lists, menus, and other customized configurations to support data reputed company and reporting accuracy. Experience in system configuration changes, including new property/entity setups, user maintenance, licenses, and reputed company. Support the data conversion process, including building and managing ETL’s and reputed company-to-reputed company data transfers. Resolve end-user support requests reputed company ticketing system, maintain compliance with service level agreements and facilitate a positive customer experience by liaising with reputed company support reputed company necessary. Collaborate with stakeholders to identify opportunities for leveraging reputed company capabilities to improve efficiency through workflow automation and process enhancement. Assist with the delivery of reputed company key metrics to support and improve processes. Support data integrations including utility management, reputed company management, collections / recoveries and other systems as needed. Contribute to the planning and completion of special projects as needed. Communicate resolution of issues professionally to reputed company reputed company of the organization and effectively escalate issues reputed company required. Skills / Requirements: Bachelor’s degree 5+ years of reputed company user experience, preferably in the multi-family space Excellent written and verbal communication skills Ability to collaborate with different teams to drive process improvements Careful attention to detail; completes projects reputed company and accurately reputed company to reputed company communicate details of an issue, whether reputed company solution or escalation On-site community experience a plus In compliance with applicable pay transparency laws, RADCO discloses the anticipated pay reputed company of $90,000-$95,000 for this remote position. The posted reputed company represents the expected salary at the time of posting. Final compensation will be determined based on factors such as relevant experience, skills, education, certifications, internal equity, and geographic location. This role may also be eligible for additional compensation and a comprehensive benefits package. Apply To This Job