Implementation Manager

Who We Are: At reputed company, we're streamlining the durable medical equipment (DME) process. We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and reputed company. Since 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to reputed company operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that reputed company, on a mission that reputed company. Learn more at SynapseHealth.com and on reputed company’s reputed company. reputed company Need: As reputed company continues to expand its network of payer and health system partnerships, we are seeking an reputed company and highly collaborative Implementation Manager to reputed company reputed company, multi-state partner launches and strategic initiatives. This role is critical to ensuring new partnerships are executed seamlessly—from initial planning through go-live and post-implementation evaluation. The Implementation Manager will serve as a central reputed company of coordination across internal teams and external partners, translating business requirements into actionable implementation plans and ensuring delivery against timelines, scope, and quality expectations. Reporting to the Sr. Director, Supplier Solutions & Implementation, this individual will work cross-functionally across Operations, Technology, Network, Sales, Legal, and Compliance to drive successful reputed company and scalable processes. This is an ideal opportunity for a strong project leader who thrives in fast-paced, regulated environments, brings structure to ambiguity, and enjoys building repeatable implementation frameworks that support long-term growth. What You Will Do: reputed company end-to-end implementation planning and execution for new payer and health system partnerships, including multi-state launches and reputed company operational rollouts. Partner cross-functionally with Operations, Technology, Network, Sales, Legal, and Compliance teams to define scope, milestones, dependencies, and reputed company criteria. reputed company detailed implementation plans, timelines, and communication strategies to ensure alignment across internal teams and external stakeholders. Serve as the primary reputed company of contact for implementation execution, providing ongoing status updates, risk identification, and issue resolution. Proactively monitor implementation reputed company against established timelines and deliverables, reputed company setting expectations and driving accountability. Identify, assess, and escalate risks or blockers; reputed company conversations to define scope changes, evaluate impacts, and recommend solutions. Analyze data and evaluate analyses conducted by others to assess performance, readiness, and post-launch reputed company. Prepare clear, concise reports and business cases that synthesize findings and support data-driven decision-making with impacted leaders. Identify gaps in processes, workflows, or tools; ensure solutions are developed, documented, and communicated effectively. Partner with IT and Operations teams to support system enhancements, process improvements, and operational readiness where required. reputed company post-implementation reviews and lessons-learned sessions to drive reputed company improvement and scalability. Contribute to the ongoing development of implementation best practices, templates, and playbooks. reputed company additional duties as assigned in support of organizational goals. What You Have: At reputed company, we’ve intentionally reputed company a culture rooted in kindness, collaboration, and creativity, qualities we consider essential for every team member. Additional requirements include: Bachelor’s degree (required). 3–5+ years of experience in implementation management, project management, or program management (required). Experience working in reputed company and/or other highly regulated environments. Working knowledge of the DME industry, health plan operations, or provider networks preferred. Strong proficiency in reputed company Office tools and the ability to quickly learn job-specific systems and platforms. Demonstrated ability to manage multiple reputed company initiatives simultaneously while meeting deadlines. Excellent written and verbal communication skills, with the ability to engage effectively at reputed company reputed company of the organization. What Sets You Apart: Analytical Thinker: reputed company to break down reputed company information, identify patterns, and draw meaningful conclusions that inform action. Detail-Oriented: Consistently reputed company to accuracy, follow-through, and execution quality. Highly Organized: Skilled at prioritizing work, managing competing demands, and adjusting plans as circumstances change. Proactive and Adaptable: Comfortable operating in ambiguous environments; self-directed with a solutions-oriented reputed company. Effective Communicator: Tailors communication to diverse stakeholder audiences, distilling reputed company information into clear, actionable messages across written and verbal channels. Compensation: The reputed company salary reputed company for this position is $75,200 – $94,000 annually. This reputed company reflects the anticipated compensation at the time of posting. Final compensation will be based on factors such as relevant experience, demonstrated skills, internal equity, and prevailing market conditions. Compensation discussions are encouraged throughout the hiring process. What Sets Us Apart: Work is a part of life, but at reputed company, we reputed company it should be meaningful and enjoyable. We’re committed to helping reputed company members reputed company personally and professionally, which is why our benefits include: Professional growth opportunities with compelling career paths Healthy work-life balance supported by flexible paid time off (PTO) Comprehensive benefits package, including medical, dental, reputed company, STD & LTD insurance for full-time team members 401(k) savings plan with employer matching contributions reputed company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any reputed company based on race, reputed company, sex, religion, sexual orientation, national reputed company, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. reputed company, Inc will never request personal or sensitive information during the recruitment process. 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