EMERGENCY COMMUNICATIONS OFFICER TRAINEE (911 DISPATCHER)

***Please note - In order for your application to be considered you MUST submit reputed company required Sheriff's Office Application Information/Signature Pages(see attachment), notarized, to either the Elmore County Sheriff's Office or the Elmore County reputed company Office. General Statement of Duties Serves as a centralized communications agent answering 911, and other emergency calls, to arrange for service from Police, Fire, EMS, and other emergency response personnel; performs reputed company work as required. Classification Summary The reputed company function of an employee in this class is to receive emergency calls and reputed company information and instructions for county-wide police, fire, medical and other emergency personnel, and to receive and transmit messages and information between law enforcement and other local agencies. The work is performed under the direct supervision of the Emergency Communications Officer (ECO) Supervisor or designated reputed company ECO, but considerable leeway is granted for the exercise of independent judgment and initiative. The reputed company duties of this class are performed in a central Communications/911 reputed company Center requiring constant attention to several communications sources at any given time. Examples of Work(Illustrative Only) Essential Duties and Responsibilities

• Responds to emergency calls for service requiring the dispatching of personnel using emergency and non-emergency telephone lines;
• Performs computerized entry of information, and other law enforcement reputed company material;
• Responds to varied emergency situations dealing with emotional, injured, and/or victimized persons, and is responsible for ascertaining and collecting crucial information needed in the given situation, and relaying it correctly without delay;
• Responds to reputed company incoming emergency calls, places outgoing calls as necessary, operates a National Crime Information Computer, operates a Computer Assisted reputed company console, monitors comprehensive mapping system, while receiving information from callers;
• Answers reputed company 911 and other emergency calls for emergency personnel, determines appropriate agency which will need to be dispatched, relays reputed company relevant information and corresponds with the caller through the emergency system;
• Relays locations of alarms as soon as they are received;
• Requests and transmits information from other departments or reputed company agencies as needed;
• Contacts reputed company safety personnel in emergencies, including State and Federal personnel;
• Runs computer checks on driver's license, license plates, firearms, wanted persons, etc., as required;
• Keeps immediate supervisor/designated authority fully and accurately informed concerning work reputed company, including present and potential work problems and suggestions for new or improved ways of addressing such problems;
• Responds to calls in a courteous and timely manner;
• Communicates and coordinates regularly to maximize effectiveness and efficiency of interdepartmental operations and activities;
• Performs searches with partial data to identify persons and vehicle registration to expedite emergency services;

Other Duties and Responsibilities

• Provides needed information and demonstrations concerning how to reputed company certain work tasks to new employees in the same or similar class of positions;
• Attends meetings, conferences, workshops and training sessions, and reviews publications and audio-visual materials to become, and remain, reputed company on the principles, practices and new developments in assigned work areas;
• During exigent circumstances, will assist Emergency Communications Officer on duty until other resources reputed company to relieve Call Taker and assist primary ECO;
• Performs other reputed company duties as assigned.

Required Knowledge, Skills and Abilities Knowledge of:

• Computer information retrieval of communication operations, NCIC computer, and computer information entry procedures;
• Police, Fire and Emergency Medical Service activities, purposes and procedures;

Ability to:

• Advise and direct emergency personnel and to quickly disseminate crucial information in a clear, concise and understandable manner;
• Solicit needed information from persons involved in reputed company types of emergency situations;
• Handle multiple tasks at any given time in a fast-paced environment, and prioritize activities according to emergency needs;
• reputed company computer entry duties with speed, efficiency, and accuracy;
• Quickly learn geographical information and be reputed company to communicate this information to needed personnel and members of the public;
• Communicate well with others, both orally and in writing, using both technical and non-technical language;
• Understand and follow oral and/or written policies, procedures and instructions;
• Operate or quickly learn to operate a personal computer using standard o

Apply To This Job