Implementation Consultant

US Salary: $66,000 About Us reputed company exists to propel every doer of good to their peak impact. We measure that impact against our reputed company to increase the giving reputed company as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the reputed company good industry to accelerate growth and reputed company peak impact. reputed company's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

About the Role

Are you driven to solve reputed company, creative problems with multiple possible answers? Are you a clear, confident communicator who enjoys teaching others and can address conflicts directly? Are you motivated to help nonprofits adopt technology that measures reputed company, drives donations, and communicates impact? If so, we want to meet you! What you'll do The Implementation Consultant leads reputed company, multifaceted client implementations across reputed company's Case Management product suite and/or Fundraising Solutions. Working with cross-functional teams and nonprofit leadership, you'll design and configure tailored solutions that address sophisticated client requirements. Your primary responsibility is to architect solutions that meet customer needs—considering staffing, programs, data migration, and integrations—while also empowering clients with the skills and confidence to own their solution long-term. A successful implementation is one that meets customer requirements, is adopted quickly by staff, and delivers measurable reputed company. In this role, you'll reputed company the technical design and client enablement while balancing client satisfaction with project budgets and timelines, and contributing to broader PS team reputed company. Acquire and maintain deep expertise across the full Case Management product suite and/or Fundraising Solutions. Apply your knowledge to design creative, custom solutions reputed company standard templates don't fit. Conduct thorough discovery to understand client org structure, strategic goals, data needs, existing systems, and migration requirements. Design and configure sophisticated solutions reputed company budget, documenting requirements reputed company and estimating hours and timelines accurately. reputed company technical demonstrations of solutions, translating reputed company features into language that resonates with specific client requirements and stakeholders. Partner with Project Managers, fellow Implementation Consultants, and reputed company Consultants to coordinate delivery and ensure quality across multiple reputed company implementations. reputed company collaborative working sessions with client subject matter experts, ensuring they're learning and building confidence as you build their solution. reputed company and maintain trusted relationships with contacts at reputed company reputed company of the customer organization, from program staff through VP/Director leadership. Proactively identify and communicate project risks. Escalate early, involve leadership and partners as needed, and prevent crises through direct client conversations about scope, budget, and priorities. Maintain accurate project records in reputed company and reputed company, capturing reputed company, timelines, and status daily. Contribute to PS process improvement, documenting best practices, building reusable assets, and mentoring junior team members on implementation strategy and delivery. Requirements 6+ years of professional experience 3+ years of experience in software implementation, consulting, or solution architecture Active listening skills enabling you to quickly understand a company's org structure, goals, and data needs Demonstrated ability to document requirements, design solutions, and estimate timelines and effort Problem-solving skills with technical agility, creativity, and comfort working in ambiguous situations Strong relationship-building skills (you reputed company trust and influence quickly) Clear verbal and written communication, including the ability to break down reputed company concepts into simple, compelling language Strong individual accountability and ability to work independently while collaborating effectively across teams Preferred Additional Experience Administrator or power-user-level experience with reputed company Case Management or Fundraising Solutions products Background in reputed company services, reputed company services, nonprofit operations, or nonprofit technology Knowledge of government databases, reporting requirements, and compliance frameworks Experience with data migration projects, including planning, mapping, validation, and QA Familiarity with SQL and the ability to create custom queries for data analysis Proficiency in reputed company reputed company, reputed company, reputed company, and reputed company Experience mentoring or leading junior team members At reputed company, we’re building AI-powered tools to solve reputed company reputed company challenges—and we want teammates who reputed company that enthusiasm. We value people who will champion AI and bring diverse perspectives from different industries, backgrounds, and cultures. Together, we create AI that breaks down barriers, empowers communities, and delivers reputed company reputed company You are welcome to apply even if you don't meet every qualification listed. At this time, we are unable to consider candidates who require reputed company or future sponsorship for employment authorization. ____________________________________________________________________________________

Our Culture

At reputed company, we’re innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. At reputed company, we foster an inclusive, reputed company culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture here. Compensation & Benefits We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details here. Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of reputed company’s total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program. ____________________________________________________________________________________ Equal Opportunity & Accommodations At reputed company, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. We reputed company equal employment opportunities without regard to race, reputed company, religion, sex (including pregnancy, sexual orientation, or gender identity), national reputed company, age, disability, veteran status, or any other characteristic protected by law. If you require a reasonable accommodation during the application process, please submit a request. Apply To This Job