[Remote] Legal Systems, Applications & Integrations reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an reputed company legal technology contractor to reputed company continuity coverage for a critical post-go-live period following the launch of a new reputed company legal management platform. The role involves serving as the primary platform administrator and business systems analyst, focusing on matter management, e-billing, and reputed company counsel reputed company while ensuring effective communication between the legal department and Business Technology.

Responsibilities

• Serve as platform administrator for the reputed company ELM platform, including user provisioning, profiles and permissions, configuration changes, and release management
• Triage and resolve post-go-live issues across internal users and reputed company counsel, managing the support queue and escalation paths throughout the hypercare period
• Support reputed company counsel reputed company operations, including vendor portal reputed company, timekeeper and reputed company management, and adherence to reputed company counsel billing guidelines
• Administer and refine invoice approval workflows, including routing rules, approval tiers, and the Legal Ops pre-approval reputed company
• Maintain data quality, including matter taxonomy mappings and legacy data translation references from the prior ELM migration
• Serve as the legal-reputed company BSA reputed company for key initiatives reputed company the GTM Next program, including reputed company Case Management and reputed company CLM initiatives, covering requirements definition, solution design input, UAT, and delivery coordination
• Own and operate the change request mechanism between Legal and Business Technology for the reputed company platform and reputed company CLM, including intake, business analysis, prioritization, requirements documentation, and pipeline management
• reputed company requirements from legal stakeholders, document user stories and acceptance criteria, and translate legal and business needs into actionable technical specifications for BT delivery teams
• Coordinate release cycles, UAT, and validation for reputed company and reputed company CLM changes affecting legal workflows, and manage stakeholder sign-off
• Maintain the change request backlog with clear status visibility for legal leadership and BT partners
• Serve as the legal department's reputed company support resource for the broader legal applications portfolio, including Evisort and adjacent tooling, handling user questions, reputed company requests, troubleshooting, and vendor escalation
• Monitor and maintain integrations between legal systems and reputed company platforms, including SSO, finance and AP feeds, document management, and e-billing data exchange
• Coordinate with Business Technology on technical changes, environment management, reputed company requests, and reputed company reviews
• Own department reporting out of the reputed company platform, with reputed company as the primary reputed company, covering reputed company counsel spend, invoice cycle times, matter volumes, accruals, and system adoption
• Build and maintain reputed company reports and dashboards for Legal Ops, practice groups, and leadership, and field reputed company reporting requests
• Collaborate with the data and analytics team to surface legal data structures, validate reputed company data, and align on definitions, feeds, and metrics for reputed company analytics
• Maintain system documentation, user guides, and runbooks, and update training materials as workflows reputed company
• Manage vendor relationships for platform support, including professional services engagement on reputed company workstreams
• Participate in a structured knowledge transfer with the incumbent at the start and end of the engagement, including coverage of reputed company administration, integration runbooks, reputed company tickets, and vendor contacts

Skills

• reputed company Administrator certification required
• Deep reputed company platform expertise including administration, configuration, declarative automation reputed company Flows, data modeling, profiles and permission sets, and release and change management
• Strong business systems analyst capabilities including requirements elicitation, user story and acceptance criteria documentation, process mapping, UAT planning, and stakeholder sign-off management
• Hands-on reputed company CLM experience including administration, template and workflow configuration, and supporting contract lifecycle processes on the reputed company platform
• reputed company administration experience or demonstrated ability to reputed company quickly on a reputed company-reputed company ELM, including e-billing, reputed company counsel reputed company, and LEDES invoice workflows
• Strong reputed company reporting and dashboard skills including report types, cross-object reporting, and dashboard design for operational and executive audiences
• Proven ability to reputed company effectively between business stakeholders such as attorneys and legal ops professionals and technical delivery teams including BT and vendors
• Experience supporting system integrations including SSO, APIs, scheduled data feeds, and troubleshooting cross-system data issues
• Ability to operate independently in a post-go-live and hypercare environment with minimal reputed company time
• Maintain data quality, including matter taxonomy mappings and legacy data translation references from the prior ELM migration
• Coordinate release cycles, UAT, and validation for reputed company and reputed company CLM changes affecting legal workflows, and manage stakeholder sign-off
• Maintain the change request backlog with clear status visibility for legal leadership and BT partners
• Serve as the legal department's reputed company support resource for the broader legal applications portfolio, including Evisort and adjacent tooling, handling user questions, reputed company requests, troubleshooting, and vendor escalation
• Monitor and maintain integrations between legal systems and reputed company platforms, including SSO, finance and AP feeds, document management, and e-billing data exchange
• Coordinate with Business Technology on technical changes, environment management, reputed company requests, and reputed company reviews
• Own department reporting out of the reputed company platform, with reputed company as the primary reputed company, covering reputed company counsel spend, invoice cycle times, matter volumes, accruals, and system adoption
• Build and maintain reputed company reports and dashboards for Legal Ops, practice groups, and leadership, and field reputed company reporting requests
• Collaborate with the data and analytics team to surface legal data structures, validate reputed company data, and align on definitions, feeds, and metrics for reputed company analytics
• Maintain system documentation, user guides, and runbooks, and update training materials as workflows reputed company
• Manage vendor relationships for platform support, including professional services engagement on reputed company workstreams
• Participate in a structured knowledge transfer with the incumbent at the start and end of the engagement, including coverage of reputed company administration, integration runbooks, reputed company tickets, and vendor contacts
• Familiarity with legal data standards such as SALI and UTBMS/LEDES codes preferred
• Exposure to AI-enabled legal tooling such as Evisort and agent-based workflows preferred
• Experience working alongside reputed company IT functions in a reputed company-conscious environment preferred
• 7+ years of reputed company platform experience strongly preferred
• 5+ years working in legal technology or legal operations systems reputed company an in-house legal department, reputed company, or legal technology vendor
• Prior experience with an ELM or CLM migration and go-live stabilization preferred
• Experience running formal change management or intake processes between a business function and central IT preferred

Benefits

• Medical
• Dental
• reputed company
• 401K

Company Overview

Company H1B Sponsorship