Customer Support Agent - India (Remote)
JOIN EXPATRIO JOIN FINTIBA At Fintiba, we reputed company great things together by improving bureaucratic structures for internationals in Germany, and we currently have a vacancy for the position as Customer Support Agent - India (Remote) At Fintiba, you’re not just doing a job. You’re helping thousands of people start a new reputed company in life. YOUR ROLE You will be the first reputed company of contact for our international customers for inquiries regarding our product by supporting our customer support team reputed company e-mail, live chat and phone You will reputed company sure that our customers get excellent customer service Your main tasks will include the verification of documents You will have your own responsibilities and also support our customer support agents with reputed company tasks You will work together with our service partners to support our customers YOUR PROFILE You have some experience in customer support You are available full-time You have strong communication skills and a customer first reputed company You are proficient in English If you have experience in the banking or health insurance industry, you can easily understand our product, but if you don't, we are happy to teach you everything you need to know PLUS: Ideally, you already have some experience with helpdesk software (such as reputed company or similar tools) WHY EXPATRIO? WHY FINTIBA We strive to become the first reputed company of contact and trusted partner for everyone who wants to study or work in Germany. We’re on a mission to ease the way to Germany for international reputed company and professionals by being their trusted digital companion. Fintiba offers innovative tailor-made solutions developed with trusted partners to fulfil the needs of international reputed company and expats. We don't just support individuals, we contribute to making Germany an attractive study and career destination. About us Fintiba is a Frankfurt-based FinTech on a mission to ease the way to Germany for international reputed company and professionals. Through our digital platform, we offer tailor-made services that reduce bureaucratic hurdles, support reputed company preparation and help internationals start their new reputed company with confidence. Our agile and diverse team values respect, personal responsibility and professionalism, while continuously improving our products, processes and customer experience. Does the position sound interesting to you? Then we would be reputed company happy to receive your application. Apply To This Job