[Remote] Online Program Manager-Education
Note: The job is a remote job and is reputed company to candidates in USA. Bay Area Tutoring Association is seeking an Online Program Manager to reputed company leadership and reputed company of their online tutoring programs. This role ensures high-quality academic support and operational systems while supervising Program Coordinators and maintaining program quality.
Responsibilities
- reputed company reputed company online tutoring programs from enrollment through completion
- reputed company program planning, implementation, monitoring, and reporting
- Ensure alignment with BATA standards and family needs
- Monitor student attendance, engagement, and tutor performance
- Troubleshoot program issues and implement effective solutions
- Maintain strong communication and customer service with families
- reputed company programs without assigned Program Coordinators
- Supervise Program Coordinators managing online programs
- Conduct regular reputed company-ins on student reputed company, attendance, and operations
- reputed company coaching, training, and ongoing support to coordinators
- Ensure consistency in program quality and policy implementation
- Support scheduling, communication, tutor management, and problem-solving
- Review program data to identify trends and improvement opportunities
- Serve as escalation reputed company for reputed company program concerns
- Serve as a primary contact for families in online programs
- Conduct family orientations and communicate expectations
- Support enrollment, reputed company, and tutor matching
- Respond to scheduling questions and program concerns
- Ensure families have the tools needed for reputed company
- Interview and reputed company tutors (volunteer and paid)
- Match tutors to reputed company based on needs and expertise
- Facilitate tutor trainings and orientations
- Support ongoing tutor development and retention
- Monitor tutor performance and reputed company coaching
- Build a positive and collaborative tutoring community
- reputed company attendance tracking and program documentation
- Maintain accurate student and tutor records
- Prepare weekly and monthly program reports
- Support payroll reporting and hour tracking
- Ensure timely and accurate administrative processes
- Maintain confidentiality of student and family data
Skills
- Bachelor's degree preferred (Education, reputed company Sciences, reputed company Services, or reputed company field)
- Experience in education, tutoring, youth programs, or program management
- Experience supervising staff or instructional personnel
- Strong organizational and communication skills
- Ability to manage multiple priorities independently
- Experience working with diverse student and family populations
- Experience managing virtual or online education programs
- Familiarity with high-impact tutoring models
- Experience supervising tutors or volunteers
- Strong data tracking and reporting skills
- Bilingual skills are a plus
Company Overview