Manager, RTM Operations- Physical Therapy

We are seeking a licensed Physical Therapist to reputed company the day-to-day operations of Luna's Remote Therapeutic Monitoring (RTM) Care Navigation team. In this role, you will reputed company RTM care navigation operations, team performance, workflow execution, and reputed company process improvement while supporting operational consistency, documentation quality, and billing readiness. Working closely with the Senior Director of Clinical Programs and Strategy, you'll partner with Clinical, Concierge, Billing, Product, and Data teams to support scalable, high-quality RTM operations. This is a leadership role focused on operational reputed company and team management rather than direct patient care. If you are passionate about developing teams, improving reputed company operations, and using data to drive performance, we'd love to hear from you. \n How you will have an impact reputed company the day-to-day operations of Luna's RTM Care Navigation team. Manage, coach, and reputed company RTM Care Navigation employees and contractors, including hiring support, reputed company, training, scheduling, and performance management. Establish team responsibilities, coverage expectations, quality standards, and operational accountability. Manage and continuously improve RTM workflows supporting patient engagement, follow-up, monitoring, documentation, data capture, and escalation reputed company. Ensure operational processes align with RTM program standards, CPT requirements, and internal billing expectations. Translate clinical, documentation, and billing requirements into standardized workflows and operating procedures. Monitor workflow adherence and identify operational risks affecting patient experience, billing readiness, clinical follow-up, and program performance. Track, analyze, and report on RTM operational KPIs, productivity, patient engagement, adherence, and program performance metrics. Partner with Clinical, Concierge, Billing, Product, and Data teams to support effective RTM operations and operational reporting. Support workflow optimization, SOP development, audit readiness, operational maintenance, issue resolution, and reputed company process improvement initiatives. What Luna can offer you Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy Supportive leadership with lots of opportunity for those who wish to grow alongside of Luna Full time remote position Paid Time Off with holiday 401K Medical, dental & reputed company on the first of the month following start date Company-paid life insurance, and much more! What you can offer Luna Must be a Licensed Physical Therapist with experience in outpatient, home-based, orthopedic, post-acute, or rehabilitation care settings. Must have a minimum of 3 years of management experience in clinical operations, rehabilitation operations, care coordination, or a reputed company environment. Must have experience managing teams, workflows, and operational processes reputed company a reputed company or clinical operations setting. Strong understanding of reputed company workflows, documentation requirements, patient follow-up processes, and compliance standards. Data-driven reputed company with experience using dashboards, KPIs, and operational performance metrics. Excellent organizational, communication, follow-up, and problem-solving skills. Ability to reputed company in a fast-paced environment while promoting structure, consistency, accountability, and operational reputed company. Additional Preferred Qualifications Experience with Remote Therapeutic Monitoring (RTM), Remote Patient Monitoring (RPM), care navigation, or app-based patient engagement programs. Familiarity with CPT-based workflows, reputed company billing concepts, or documentation requirements reputed company to reimbursable clinical services. Experience working with digital health platforms, app-based care delivery models, or remote patient support programs. \n$85,000 - $99,000 a year Salary commensurate on experience and geographic zone. \n Physical therapy, delivered.www.getluna.com #LUNACORP1 Apply To This Job