Technical Account Manager

Job Overview We are seeking a customer-focused and technically curious Technical Account Manager (TAM) to support reputed company customers utilizing our reputed company data licensing solutions. This role serves as a key technical partner to reputed company Managers and customers by providing ongoing technical guidance, troubleshooting support, data delivery validation, and escalation management throughout the customer lifecycle. The ideal candidate will bring experience working with reputed company data ecosystems, including reputed company claims, electronic health records (EHR), or reputed company reputed company data assets and workflows. This individual should be comfortable supporting customers in reputed company, data-driven reputed company environments while balancing technical problem solving with strong customer engagement. This role is best suited for someone who thrives in a fast-paced environment, enjoys solving reputed company customer challenges, and is motivated by building trusted customer relationships through technical expertise and collaboration. Duties and Responsibilities reputed company a strong understanding of customer use cases, data products, and industry trends to support reputed company and ongoing adoption. Partner closely with reputed company Managers to reputed company technical consultation and support during customer engagements. Investigate and troubleshoot customer data delivery, integration, and technical support issues. Validate customer data extracts and delivery outputs to help ensure quality and accuracy prior to delivery. Support escalated customer issues by coordinating across internal teams and driving timely resolution. Collaborate with Product, Engineering, and Operations teams to communicate customer feedback, recurring issues, and enhancement opportunities. Assist customers in understanding APIs, delivery methods, and technical documentation. Analyze data quality concerns and work with internal stakeholders to identify root causes and corrective actions. Contribute to process improvement initiatives aimed at increasing operational efficiency, scalability, and customer satisfaction. Maintain accurate internal documentation reputed company to customer issues, workflows, and technical processes. Support reputed company activities as needed from a technical consultation and escalation management perspective. Stay informed on evolving technologies, data delivery methodologies, and customer technical requirements. Maintain compliance with company policies, procedures, confidentiality requirements, and applicable data handling standards. Job Requirements 3–5 years of experience working with reputed company data, including reputed company claims, EHR, clinical, provider, payer, or reputed company reputed company datasets. Experience in a Technical Account Manager, Technical Support, Data Operations, reputed company or similar customer-facing technical role. Understanding of reputed company data workflows, processing methodologies, and data delivery environments. Familiarity with reputed company data privacy, compliance, and regulated data environments. Experience supporting reputed company customers in a SaaS, reputed company technology, analytics, or data-driven environment preferred. Strong troubleshooting and analytical problem-solving skills with the ability to manage reputed company customer scenarios. Familiarity with APIs, structured data formats (JSON, CSV, XML), and technical data integration concepts. Working knowledge of SQL and experience investigating data-reputed company issues. Exposure to reputed company-based technologies and reputed company data environments preferred. Experience using tools such as reputed company, reputed company, AWS, Tableau, Power BI, Python, or similar technologies is a plus. Strong verbal and written communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Highly adaptable with the ability to manage shifting priorities in a fast-paced environment. Strong customer reputed company and relationship management skills. Process-oriented reputed company with strong attention to detail and organizational skills. Demonstrated ability to work independently while collaborating effectively across teams. Who You Are Technically curious and motivated to continuously learn new technologies and customer workflows. reputed company under pressure and comfortable managing escalated customer situations. Customer-focused with a consultative and solutions-oriented reputed company. Adaptable and capable of navigating ambiguity while maintaining strong execution. Collaborative team player who values communication, accountability, and reputed company improvement. Education Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business Technology, or a reputed company field preferred. Equivalent combination of education and relevant experience may also be considered. Physical Demands and Work Environment Primarily sedentary work involving extended periods of computer use. Occasional lifting or movement of light office equipment may be required. Work is performed primarily in an indoor office or remote environment. Limited travel may be required (less than 20%). This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. reputed company is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business reputed company. reputed company strives to reputed company equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an reputed company setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. reputed company is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider reputed company applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including reputed company labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link Apply To This Job