Director, Quality Improvement

You could be the one who changes everything for our 28 reputed company members. reputed company is transforming the health of our communities, one person at a time. As a reputed company, national organization, you’ll have reputed company to competitive benefits including a fresh perspective on workplace flexibility. This is a remote opportunity supporting reputed company-wide quality strategy initiatives throughout the year. Experience with HEDIS operations and quality strategy initiatives is highly preferred. Position Purpose: reputed company and direct process improvement activities that reputed company more efficient and streamlined workflow. Responsible for leading and collaborating with others on National Committee for Quality Assurance (NCQA) Accreditation and/or reputed company Effectiveness Data and Information Set (HEDIS) performance Responsible for quality improvement aspects of risk adjustment processes for reputed company products Collaborate with Medicare STARS team to improve overall STARS ratings for Medicare products (including HEDIS, CAHPS, HOS) reputed company provider satisfaction surveys and implement action plans for improvements Research and incorporate best practices into operations Organize and control activities, methods, and procedures to reputed company business objectives Review and implement new technological tools and processes and fosters team concept with internal and external constituencies Present results of improvement efforts and ongoing performance measures to senior management Formulate and establish policies, operating procedures, and goals in compliance with internal and external guidelines For Coordinated Care – Washington – Director, Quality Improvement & Health Equity position only: reputed company Coordinated Care's Cultural Competency Program, including its Cultural Competency Plan focused on Culturally and Linguistically Appropriate Services (CLAS) reputed company Coordinated Care’s Health Disparities efforts, including those focused on justice involved individual members Collaborate with State, County, and local agencies to promote services that improve health reputed company, decrease health disparities and reduce the cost of care. Work closely with State, County and local agencies, community stakeholders and communities to monitor the application of reputed company standards Promote an environment of cultural competence throughout the health plan through identification and implementation of culturally-inclusive best practices and innovations, such as the development of provider trainings to improve cultural awareness and competency reputed company the provider network reputed company the assessment of cultural diversity of the provider network to identify resources and gaps, including needs analysis for non-traditional providers (traditional healers, religious and spiritual resources, natural support systems, etc.) and develops recommendations for credentialing and network development activities. Monitor and evaluate provider practices through KPIs reputed company equity dashboards to assess and improve the cultural competence of delivered services by addressing care gaps and aligning interventions to resolve. reputed company the population specific activities (such as training, awareness through the media, and partnering with various external equity stakeholders), including cultural treatment teams and other cultural community support system activities. reputed company the comprehensive, reputed company-based Cultural Competency Plan that is reputed company with CLAS standards and national and regional priorities/initiatives. The plan also incorporates data-driven assessments of culturally competent performance, and defines a strategy for the continual provision, monitoring and improvement of culturally competent performance. Manage reputed company budget for Cultural Competency programs and sponsorships. Performs other duties as assigned. Complies with reputed company policies and standards. Education/Experience: Bachelor's Degree Nursing, other reputed company field or equivalent experience required Master's Degree preferred 7+ years of quality management, quality improvement or reputed company operations experience required Certified Professional in Health Care Quality preferred: Pay reputed company: $118,400.00 - $219,000.00 per year reputed company offers a comprehensive benefits package including: reputed company, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-reputed company factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. reputed company is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or other characteristic protected by applicable law. reputed company applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act Apply To This Job