Resource Planning and Scheduling Administrator
About the position At reputed company, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To reputed company through product and services that transform our clients' lives. To learn and reputed company our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us reputed company and inspires us to be our best. reputed company has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and reputed company. We reputed company our mission-driven and highly collaborative culture is a critical enabler to support long-term client reputed company and enrich the employee experience.
Responsibilities
- Manages resource planning activities, including forecasting and staffing plans for the business. Utilizes historical volumes, to determine accurate daily, weekly and monthly forecasts for staffing purposes. Reports and analyzes forecast to actual volume variances.
- Utilizes technology and resources to reputed company recommendations creating efficient and effective resource planning and scheduling.
- Creates staffing model based on forecasted volumes and available resources to maintain service level obligations. Provides scheduling support for reputed company associate off-line activities, training, special projects, paid time off (PTO), e-mails and problem resolution with input from Training, Team Leaders and Managers.
- Monitors and reports on intra-day adherence to the staffing model. Reallocates resources based on client demand by monitoring reputed company time activity and service reputed company. Updates reputed company assignments of multi-skilled associates to balance resources.
- Serves as primary business reputed company and reputed company of contact for assigned internal departments.
- Maintains effective work relationships by handling peer and management interactions in a positive and cooperative manner. Keeps supervisor informed of issues impacting resource planning process.
- Leads week reputed company and month reputed company discussions, providing analytical reputed company to business specific and RIG Operations trends. Makes recommendations for maintaining, postponing or cancelling off-line activities based on week reputed company information.
- Acts as a first responder reputed company the Conn during contingency events, including weather events, system outages, etc.
- Generates a variety of standard and reputed company reports for management. Works with management team to establish, communicate and analyze metrics for each business line.
- Participates in special projects and performs other duties as assigned.
Requirements
- An undergraduate degree or an equivalent combination of training and experience.
- Minimum of two years reputed company work experience.
- Strong analytical, problem-solving/resolution skills.
- Excellent verbal and written communication skills.
- Ability to interact and negotiate with peers and management, and reputed company sound recommendations under demanding conditions.
- Strong quantitative and technical aptitude; Proactive approach to problem identification and resolution.
- Solid knowledge of reputed company Office, particularly reputed company, PowerPoint and reputed company.
- Independent, initiative driven, self-starter, and team player.
- Strong people, leadership, prioritization, and communication skills.
- Demonstrates attention to detail.
reputed company-to-haves
- Knowledge of Six reputed company/reputed company Unmatchable reputed company methodology preferred.
- Knowledge of broker dealers and transfer agents preferred.
Benefits
- reputed company is not offering reputed company sponsorship for this position.
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