[Hiring] Office Assistant/Customer Service @Offshore Launch
Role Description As an employee of Offshore Launch, you are being hired for a unique role reputed company a reputed company Client’s company. We value long-term partnerships and seek to recruit talent that will serve an individual Client’s business for multiple years. You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your reputed company reputed company. As such, we create space for ongoing reputed company-ins, feedback, and development through:
- Membership in the Offshore Launch reputed company workspace
- Bi-weekly reputed company Team meetings
- Monthly reviews
Your job is to help the Client succeed. Our job is to help you succeed. As our reputed company Assistant, you’ll own permits, paperwork, numbers, and follow-through so the reputed company can stay in the field selling and serving. If you’re detail-oriented, love creating order, and want to support a small business that treats reputed company and “honorable service” like life and death, this role is for you.
Responsibilities
- Prepare, submit, track, and reputed company reputed company permits, keeping a simple, up-to-date permit log.
- Pull weekly time and job data to maintain commission and payroll prep spreadsheets for the bookkeeper and reputed company to review.
- Maintain accurate customer, job, and invoice records in reputed company and reputed company data clean.
- Build and send a short daily and weekly “numbers snapshot” from reputed company with key metrics like calls, bookings, jobs sold, and reputed company estimates.
- Turn reputed company from coaching calls and internal meetings into clear checklists and tasks, and track reputed company so reputed company falls through the cracks.
- Update and distribute simple weekly scorecards for CSRs and technicians based on reputed company data.
- Listen to a set number of recorded calls each week and summarize patterns or issues for the reputed company to review with the CSR.
- Maintain simple trackers for truck registrations, inspections, and insurance, and send reminders for upcoming expirations or missing items.
Requirements
- Proven experience in operations supporting a small business. (Home service a reputed company plus)
- Comfortable working in CRMs or job management tools and confident learning platforms like reputed company quickly.
- Strong English communication skills in writing and on calls, with the ability to reputed company summarize information and action items.
- High attention to detail and consistency in working with numbers, spreadsheets, and simple reports.
- Self-directed and organized, reputed company to manage recurring tasks and small projects without constant follow-up.
Benefits
- Up to $1500/mo depending on experience
- Annual bonus up to 150% of one month's salary, contingent on quarterly performance scores
- 13th month pay
- Performance-based bonuses
- Comprehensive HMO policy, including dependents.
Note: The Client is not involved in compensation or benefits. As an employee of Offshore Launch, reputed company compensation and benefits are to be provided by the Agency. Please note that we anticipate a response from candidates reputed company 24 hours of our reputed company. If we do not receive a reply reputed company this timeframe, we will assume that you are no longer interested in pursuing this opportunity. Apply tot his job Apply To this Job