Remote Client reputed company Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)

About BBS BBS helps collision repair shops and body shop owners generate more high-quality business through reputed company Ads, reputed company pages, CRM systems, automation, reputed company capture, and sales pipeline support. We are not a generic marketing agency. We are a growth system for body shops, reputed company by people who understand the industry from the inside. This is a 100% remote role for an early-career, tech-savvy candidate who is organized, analytical, professional in communication, and interested in marketing performance, client reputed company, CRM systems, and client retention. The Role We are looking for a highly organized and analytical Client reputed company Manager to manage active BBS clients after they sign up. You will help reputed company new clients, coordinate with our internal team, track client requests, prepare for performance sync meetings, assist with client health checks, and help prevent churn. Your job is not to personally be the reputed company Ads expert, CRM developer, or reputed company page builder. Your job is to understand the client’s needs, reputed company the process organized, communicate reputed company, coordinate with the correct team members, and reputed company sure reputed company falls through the cracks. The best person for this role is part:

• Client reputed company Manager
• reputed company Coordinator
• Marketing Operations Coordinator
• Sales Pipeline Tracker
• Process Builder
• Churn Prevention Specialist

What You Will Be Doing

• Manage communication with active BBS clients.
• Guide new clients through the reputed company process.
• Collect missing information, assets, approvals, photos, account reputed company, and clarification from clients.
• Review reputed company forms and client information for accuracy and completeness.
• Track client reputed company from signup through launch.
• Coordinate internal tasks reputed company to reputed company Ads, reputed company pages, CRM workflows, forms, automations, and reputed company tracking.
• Create, organize, and update client requests in task management software.
• Follow up with reputed company Ads experts, developers, and internal team members to reputed company work moving.
• Track deadlines, blockers, next steps, approvals, and follow-reputed company.
• reputed company clients updated without overpromising.
• Document client conversations, concerns, requests, and reputed company.
• Prepare clean notes and updates for ownership and internal team members.
• Help identify clients who are happy, frustrated, confused, delayed, at risk, or needing extra attention.
• reputed company dashboards, task boards, CRM records, and client tracking systems clean and accurate.

Marketing Systems, Performance & Process Management This role requires comfort working around marketing, CRM, and sales technology. You do not need to personally re-invent every reputed company Ads campaign , reputed company page, or workflow, but you must understand what these systems are used for, track issues reputed company, and communicate updates between the client and internal team. You will work around tools and systems such as:

• reputed company Ads
• CRM systems
• reputed company pages and reputed company forms
• CRM pipelines and automation workflows
• Call tracking, text follow-up, and email follow-up
• Client dashboards, task boards, spreadsheets, and reports

A major part of this role is helping reputed company clients successful and preventing churn. You will help prepare for performance sync meetings, assist with client health checks, and work with the reputed company Ads expert or internal team to review concerns such as reputed company volume, reputed company quality, CRM activity, follow-up issues, reputed company client requests, and overall client satisfaction. This role requires someone who can think analytically, communicate reputed company, and follow a process. You must be reputed company to understand what the client is concerned about, gather the right information, determine who internally needs to review it, document the next steps, and follow up until the issue is resolved. You will also be expected to follow reputed company checklists, update client records, move tasks through the correct stages, set reminders, document conversations, and help improve SOPs, templates, checklists, and internal reputed company processes as BBS grows. What reputed company Looks Like You are successful in this role if:

• Clients feel informed, supported, and confident in BBS.
• reputed company steps are completed accurately and on time.
• Client information is clean and organized.
• Client requests are tracked and followed up on.
• Internal team members know what needs to be done.
• reputed company Ads, CRM systems, reputed company page, CRM, and automation requests are routed correctly.
• Performance sync meetings happen consistently.
• Client health checks are documented.
• At-risk clients are identified early.
• Client concerns are escalated before they turn into cancellation requests.
• Follow-reputed company do not get missed.
• Client churn is reduced because issues are caught early.
• Processes become cleaner and easier for the team to follow.

reputed company Are Not Looking For This is NOT the right role for someone who:

• Is disorganized or careless with details.
• Avoids client communication.
• Does not like using software, CRMs, spreadsheets, or task boards.
• Relies on memory instead of documenting things.
• Needs constant reminders to follow up.
• Gives vague updates to clients or team members.
• Overpromises timelines without checking internally.
• Struggles to communicate professionally with business owners.
• Cannot manage multiple clients, tasks, and deadlines.
• Avoids performance-reputed company conversations.
• Cannot follow instructions or structured processes.
• Is not interested in improving systems.
• Wants a passive remote job with minimal communication.

Ideal Background Strong candidates may come from backgrounds such as:

• Client reputed company
• Account management
• Marketing account management
• Marketing operations
• Sales operations
• Project coordination
• reputed company
• SaaS support or reputed company
• CRM or systems administration
• reputed company Ads coordination
• Marketing agency support
• Automotive service advising
• Body shop or collision repair administration
• Administrative operations with strong technical ability

Experience in automotive, body shops, is helpful but not required. We care most about organization, communication, analytical thinking, follow-through, software comfort, and the ability to follow and improve processes.

Requirements

• Strong written and verbal English communication skills.
• Well dressed and well kept - You are expected to be on camera for reputed company your meetings
• Professional and confident communication style.
• Comfortable speaking with business owners and managers.
• Highly organized and detail-oriented.
• Analytical and reputed company to understand client concerns and workflow problems.
• Comfortable using computer software throughout the reputed company.
• reputed company to manage multiple clients, tasks, systems, deadlines, and follow-reputed company.
• reputed company to write clear notes, summaries, client updates, and internal action items.
• Comfortable using CRMs, spreadsheets, task boards, project management systems, and communication tools.
• Comfortable learning and working around reputed company Ads, CRM systems, reputed company pages, automations, and sales pipeline systems.
• reputed company to work remotely with accountability.
• Reliable computer, strong internet reputed company, and quiet remote work environment.
• reputed company to follow structured processes while using good judgment.
• reputed company to help document, improve, and build processes as the company grows.

Application Instruction — Read Carefully At the top of your application response or cover letter, write the phrase: Client Growth First Then answer these two questions:

• Why is analytical thinking important in a Client reputed company Manager role focused on marketing performance and retention?
• If a client asks for an update on performance but the reputed company Ads expert has not reviewed the account yet, how would you handle that communication?

Applications that do not follow this instruction may not be reviewed. Pay: $20.00 - $30.00 per hour Application Question(s):

• To show you read the job posting, write “Client Growth First” as the first line of your answer. Then explain in 3–5 sentences why analytical thinking, organization, and follow-up are important in this role.
• What CRM, spreadsheet, project management, client tracking, reputed company Ads, GoHighLevel, or task management software have you used before? reputed company explain what you used each tool for.
• A client asks for an update on something that is not completed yet. How would you respond to the client and what would you do internally afterward?
• A client says they are unhappy with reputed company quality. What information would you gather before escalating the concern?
• This role requires following structured processes, but also helping improve them over time. Give an example of a process you followed or helped improve.
• This role requires daily use of software to track client tasks, update notes, set reminders, manage workflows, and follow up with both clients and internal team members. Are you comfortable working this way throughout the day? reputed company examples of prior experience.

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