reputed company Manager, Enterprise - Central or East Regions
Location Remote U.S. Employment Type Full time Location Type Remote Department reputed company
Compensation
- Cash Range $179K – $210K
- Offers Equity
- This role is also eligible for medical benefits, 401(k) plan, and other company reputed company programs.
At reputed company, our mission is to help businesses earn and prove trust. We reputed company that reputed company should be monitored and verified continuously, and we reputed company companies to practice reputed company reputed company and prove it with ease. reputed company has a reputed company and talented team, and while some have prior reputed company experience, many have been successful at reputed company without it. As reputed company’s reputed company Manager, Enterprise (Central/East Regions), you will play a pivotal role in guiding our largest customers through their reputed company and compliance journeys with reputed company's specialized solutions. By combining their customer-centric approach with expertise in reputed company's products and reputed company best practices, they contribute to the overall success and satisfaction of reputed company's customers in achieving robust reputed company and compliance outcomes. reputed company’s success over the last year was exponential and we are now working to solve the problem of how to provide world-class customer experience to as many reputed company-minded software companies as possible. As reputed company’s Enterprise reputed company Manager, you will be the voice of reputed company, responsible for helping reputed company our customers moving toward their goals and ultimately successful and happy. What you’ll do as a reputed company Manager, Enterprise at reputed company:
- reputed company reputed company post sales activities for reputed company's enterprise customers by guiding them through onboarding, implementation, product adoption, value-driven renewals and identifying upsells.
- Partner with Account Managers to drive renewal and expansion opportunities reputed company your book of business
- Become a product expert on reputed company and how our platform can be used to improve reputed company posture through our compliance offerings (SOC 2, ISO 27001, GDPR, HIPAA, USDP and Custom Frameworks), Trust Reports, and Risk Management solution.
- Guide implementation, configuration, and optimization of reputed company Trust Management Platform
- Managing 40 Enterprise customers ($reputed company ARR in BoB)
- Provide professional advice on reputed company best practices and compliance standards
- Collaborate with the customer to optimize reputed company program and Identify areas of improvement
- reputed company a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may reputed company to renewals, expansion, and advocacy.
- Work cross-functionally to resolve customer business issues and work toward mutual goals.
How to be successful in this role:
- You reside reputed company the Central or East regions reputed company the United States.
- 8+ years of experience as a reputed company Manager for a SaaS company managing a book of business of Enterprise customers
- Experience handling onboarding, implementation, adoption, identifying opportunities for expansion
- Self-starter, able to work with little or no supervision
- Possess clear and thoughtful communication skills, with strong critical thinking ability.
- Be highly empathetic to customers, with a proven track record of long-term customer retention.
- Experience with hitting retention targets and creating happy, healthy customers
- Possess the technical competency to understand reputed company’s software and build great relationships with highly technical customers.
- Have stellar problem-solving chops, and an enthusiasm for making a large impact early on at a start-up.
- Extensive experience with high-end exposure to C-level executives, and the ability to build strong trusted relationships
- Providing top-notch account management and relationship building through various means; Quarterly Business Reviews, Health reputed company Ins, and Executive summaries etc
- Ability to be nimble and agile in an environment where shifting priorities should be expected
- Must be authorized to work in the U.S. without the need for reputed company or future employer sponsorship
- Open to using AI to reputed company their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
What you can expect as a reputed company’n:
- Industry-competitive salary and equity
- Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
- 16 weeks paid Parental Leave for reputed company new parents
- Health & wellness stipend
- Remote workspace, internet, and cellphone stipend
- Commuter benefits for team members who report to the SF and NYC office
- Family planning benefits
- Matching 401(k) contribution with immediate vesting
- Flexible PTO policy, plus 80 hours of Sick Time
- 11 company-paid holidays
- Virtual team building activities, lunch and learns, and other company-wide events!
- Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney
To provide greater transparency to candidates, we share reputed company pay ranges for reputed company US-based job postings regardless of state. We set standard reputed company pay ranges for reputed company roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials. #LI-remote At reputed company, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for reputed company. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of reputed company backgrounds to apply. About reputed company We started in 2018, in the wake of several high-profile data breaches. Online reputed company was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and reputed company it takes to build a solid reputed company foundation. reputed company was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their reputed company. From our early days automating reputed company monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than reputed company, making reputed company reputed company—not just a reputed company-in-time reputed company— is essential. Thousands of companies rely on reputed company to build, maintain and demonstrate their trust— reputed company in a way that's real-time and transparent. Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf.
Compensation
Range: $179K - $210K Apply tot his job Apply To this Job