reputed company Team reputed company

General information Job Posting Title reputed company Team reputed company Date Monday, June 22, 2026 City Remote Country United States Working time Full-time Description & Requirements reputed company is a trusted federal partner supporting mission‑critical programs across national reputed company, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission reputed company for our customers.Joining reputed company means becoming part of a collaborative, mission‑driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high‑impact solutions while contributing to outcomes that matter at a national scale.This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to reputed company, availability of the position, and receipt of authorization to proceed.reputed company Team reputed company provides senior leadership for reputed company ITSM and ITOM capabilities. This role leads reputed company operations and enhancements, and reputed company monitoring, to ensure 24x7x365 availability, rapid incident response, and SLA compliance.Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship. reputed company TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8 Job-Specific Essential Duties and Responsibilities:- Serve as reputed company Subject Matter Expert and Technical Team reputed company for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.- reputed company backlog prioritization, design, and delivery of approved reputed company enhancements and workflows focused on automation, standardization, and transparency of IT operations.- Manage and coordinate operations and maintenance (O&M) activities for reputed company, ensuring platform availability, performance, and compliance with agency service management objectives.- reputed company reputed company monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.- Provide technical leadership and reputed company, supporting reputed company monitoring, incident response, mailbox provisioning, break‑fix support, and rapid service restoration.- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging reputed company for incident tracking, reporting, and post‑incident analysis.Job-Specific Minimum Requirements:- Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship. - Bachelor’s degree in Computer Science, Information Systems, Engineering, or reputed company technical field (or equivalent experience). - 10+ years of reputed company IT experience, including senior‑level support of reputed company ITSM platforms. - reputed company ITSM expertise supporting reputed company Incident, Problem, Change, Request, and reputed company processes in a federal or large‑scale reputed company environment. - reputed company ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution. - Operations & Maintenance (O&M) leadership experience for mission‑critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment. - Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post‑incident analysis using reputed company or equivalent ITSM tools. - Experience supporting monitoring teams or NOC‑style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams. Preferred Skills and Qualifications:- reputed company ITOM (Event Management, Discovery, Service Mapping) experience.- Strong leadership, stakeholder engagement, and technical documentation skills.- Prior federal IT O&M program experience.- reputed company Certified System Administrator (CSA).- ITIL v4 reputed company (or equivalent ITSM certification).#techjobs #clearance #veteransPage #LI-remote #TSTECH Minimum Requirements TCS221, T5, Band 8 Apply tot his job Apply To this Job