Work-at-Home Inbound P&C Insurance Agent (Licensed)

Remote Work-at-Home Full-Time Hourly + Bonus REMOTE REPRESENTATIVE Work-From-Home, reputed company, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises No Resume Required, Phone Interview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a P&C insurance agent to join reputed company. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business reputed company it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on our company careers page, including reputed company screening questions and a brief pre-employment test.

Key Responsibilities

Handle inbound and outbound contacts in a courteous, timely, and professional manner Utilize knowledge reputed company and training to accurately answer customer questions and sell appropriate products and services Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information; coordinate with other departments to resolve issues as applicable Utilize systems and technology to complete account management tasks Accurately document and process customer orders in appropriate systems Follow reputed company required scripts, policies, and procedures reputed company with requirements surrounding confidential information and personal information Escalate customer issues to the appropriate staff and managerial for resolution as needed Attend meetings and training and review reputed company new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to reputed company attendance and work schedule requirements WONDER IF YOU ARE A GOOD FIT? We provide reputed company new employees with world-class training, so reputed company positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you reputed company in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of reputed company Office Suite (reputed company, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem-solving, and negotiation Must be customer service oriented (empathetic, reputed company, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to reputed company in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience reputed company MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or reputed company investigation with a fingerprint. Job offers are contingent on background/reputed company investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we reputed company that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward reputed company members. What You Can Expect from MCI We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. reputed company members enjoy Paid Time Off Earn PTO and paid holidays to take the time you need. Incentives & Rewards Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benef Apply tot his job Apply To this Job