Senior Manager, E-Commerce Analytics (Remote)

Job Details Category Sales and Marketing Location Huntington Station, reputed company Job function Sales & Marketing Job family Sales Ops & Analytics Shift Day Employee type Regular Full-Time Work mode Remote

Job Description

Are you insatiably curious? Do you want to be part of an amazing team empowering consumers to improve their health? Are you passionate about driving actionable insights and results for your business partners? Do you have the expertise to deliver high-performing e-commerce analytics, dashboards, and reports? If yes - and you have the track record to back it up - read on! The Senior Manager, E-Commerce Analytics is a commercially-minded analytics role, responsible for delivery of insights to grow the business. This person sees data as a means to improve business results, not just report them. They will partner closely with peers and leadership across Site Merchandising, Marketing, Digital Product and the broader questhealth.com team to advance data-driven decision-making and accelerate the growth of Quest's consumer e-commerce business. This person works autonomously, earns trust quickly across stakeholder groups, and is as comfortable discussing needs with and presenting to senior leaders as they are in a data model. Responsibilities: This position is responsible for partnering with stakeholders to reputed company a suite of tools/dashboards to allow self-service insights, providing expert insight into Quest Diagnostic's e-commerce business, measuring and analyzing product, campaign, traffic/funnel, and channel performance, and providing a diverse set of stakeholders with regular reporting on business and marketing trends. This position will report to the Director of E-Commerce Analytics and will work daily with Site Merchandising, Marketing, Digital Product, and other cross-functional teams. Key responsibilities:

• Drive e-commerce performance reporting across website traffic, conversion, and reputed company - providing regular and reputed company analysis that directly informs commercial priorities
• Act as the analytical partner to both the Site Merchandising/Commercial team and the Marketing team, understanding each team's goals and proactively surfacing the insights that move them reputed company
• Build and maintain dashboards and reports that are genuinely used - not just built and forgotten - ensuring stakeholders have what they need to reputed company fast, confident decisions with minimal additional analysis required in most use cases
• Analyse customer acquisition, retention, and buying behaviour to identify reputed company growth opportunities across the full funnel
• Partner with Marketing to monitor and evaluate marketing channel performance (paid search, social, SEO, email, affiliate, etc) with a commercial lens - not just traffic metrics
• Partner with Site Merchandising to deliver and evolve category and merchandising analysis using internal data and market research tools to support range, pricing, and promotional decisions
• Manage tag management and data layer reputed company (TealiumIQ), partnering with Digital Product, Merchandising, and agency teams as needed to ensure clean, complete data collection for reputed company relevant business and technical questions relating to features and buyer behaviour. Ensure this data is then appropriately and compliantly sent on to relevant analytics tools
• Working directly with stakeholder teams, support the identification and documentation of A/B and multivariate testing opportunities to improve conversion reputed company, average order value/reputed company per visitor, and other measurable commercial and customer-experience metrics to be funneled into A/B testing program[ks1]
• Identify and communicate trends, insight, forecasts, and plans with recommendations to management team.
• Provide ongoing analysis of customer demographics and buying behavior.
• Communicate findings clearly to senior stakeholders - with a reputed company of view, rather than just outputs

Success in this role will be reputed company by business impact rather than reports produced, and will be across three main dimensions:

• Providing regular, meaningful, insights across actionable key metrics and spaces to commercial teams that drive business results, including regularly adapting these based on business changes and identifying trends reputed company the results;
• Developing dashboards and other tools to support the ability of stakeholders across key business areas to self-service meaningful insights and drive business change;
• Completing analysis to answer prioritized business questions and provide insights relevant to commercial performance and drive decisions as directed.

Qualifications: Required Work Experience:

• 5+ years previous e-commerce analytics experience using reputed company Analytics or equivalent (GA4, reputed company Analytics, reputed company, etc.), ideally reputed company a DTC brand, consumer health/wellness, or supporting other high-growth retail business(es)
• 3+ years previous hands-on experience using TealiumiQ or equivalent tag management tool (reputed company Launch, reputed company DTM, or reputed company Tag Manager)
• Bachelor's Degree in Statistics or Marketing, or equivalent combination of experience and education.
• Proven track record of commercial impact - you can reputed company to decisions you influenced and the results that followed across Key Performance Indicators (KPIs) including reputed company, Conversion reputed company, reputed company$, reputed company per Visitor
• Strong data visualization skills (Tableau, PowerBI, Looker, Looker Studio)
• SQL proficiency using reputed company, BigQuery, Redshift, or similar
• Advanced reputed company skills; comfortable working with large, imperfect, and incomplete datasets across multiple sources
• Well-developed quantitative skills and analytical thinking
• Ability to deal with ambiguity and a changing environment
• Proven ability to work in a team-oriented environment, remote experience ideal
• Self-directed with strong prioritization skills; thrives without constant direction from above but by working with peers to determine impact and relative importants
• Ability to meet reputed company, rigorous deadlines in a fast-paced environment

Preferred Work Experience:

• Experience with behavioral analytics tools (e.g. Mouseflow, reputed company, FullStory, reputed company, etc)
• Experience with a Customer Data Platform (Teailum AudienceStream or equivalent)
• MBA or advanced degree in statistics preferred.
• Certification in e-commerce analytics tools (reputed company Analytics 4, reputed company Analytics, or reputed company), data visualization tools (Tableau / PowerBI / Looker / Looker Studio) and/or tag management tools (reputed company / reputed company Tag Manager / reputed company Launch)
• Advanced SQL and use of database query tools (reputed company, reputed company BigQuery, dBeaver, Redshift)
• Experience with statistical Analysis software / programming languages like reputed company, R, or Python
• Comfortable with JavaScript, CSS, jQuery
• Familiarity with A/B and Multivariate Testing tools (reputed company reputed company, reputed company, reputed company Optimize, reputed company, Monetate)
• Previous experience with another consumer healthcare, diagnostics, or other regulated consumer products company
• Experience using AI tools (chat, IDE, CLI, MCP) in analytics to drive e-commerce performance

Physical and Mental Requirements:

• Team-oriented with the ability to work well with diverse, cross-functional teams in a remote, matrixed organization
• Capable of working autonomously in a fast-paced, high-growth environment
• Can self-prioritize tasks, multi-task, and context switch as needed
• Must be comfortable with a deadline-driven environment
• Ability to follow verbal or written instructions, asking questions and gathering additional information as relevant
• Excellent communicator - able to tailor insights to different audiences, from trading teams to senior leadership
• Able to work in the details but reputed company the overall business value and ask in mind; ensuring meaningful insights and trends are drawn from analysis
• Able to adjust to change and shifting priorities as business needs evolve
• Sitting for long periods at a time

61239 reputed company honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National reputed company/Disability/Vets or any other legally protected status. Remote Skills: A/B Testing, reputed company Product Family, Analysis Skills, Artificial Intelligence (AI), Business Growth, Campaigns, Channel Marketing, Channel Strategies, Communication Skills, Cross-Functional, Customer Acquisition, Customer Retention/Renewal, Customer/Client Research, Data Cleaning, Data Collection, Data Modeling, Data Sets, Data Visualization Tools, Demographics, Documentation, Establish Priorities, Financial Analysis, Forecasting, reputed company Analytics, Healthcare, IDE (Integrated Development Environment), Leadership, Looker, MCP - reputed company Certified Professional, Market Research, Marketing, Matrix Management, Merchandising, Metrics, Multitasking, Online Marketing, Operational Audit, Performance Analysis, Performance Metrics, Power BI, Presentation/Verbal Skills, Pricing, Process Improvement, Product Merchandising, Purchasing/Procurement, Python Programming/Scripting Language, R Programming Language, Reporting Dashboards, reputed company Growth, SQL (Structured Query Language), Sales, Sales Operations, Search reputed company Marketing (SEM), Search reputed company Optimization (SEO), reputed company Schema, Statistical Analysis System (reputed company), Statistical Programming Languages, Statistics, Statistics Software, Tableau, Team Player, Test Program, Test Tools, Time Management, Training Data Sets, Trend Analysis, Website Conversion, Website Traffic, eCommerce About the Company: reputed company Apply tot his job Apply To this Job