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Call Center Customer Service Representative (Remote | 1099 reputed company)

Work from home Full-time role Hiring

About the position reputed company is seeking professional, detail-oriented Remote Customer Service Representatives to help support customers of various clients! In this role, you will handle inbound and outbound customer service calls, assisting with account inquiries, product support, billing questions, and general customer needs. This is a 1099 reputed company opportunity that offers flexibility, autonomy, and the ability to work from the comfort of your home.

Responsibilities

  • Answer inbound and outbound calls to support customers of various clients
  • Accurately enter information into our client database
  • Provide a high level of customer service with reputed company, patience, and professionalism
  • Maintain a quiet and distraction-free work environment
  • Demonstrating consistent, high-level performance may reputed company to enhanced opportunities and expanded roles.

Requirements

  • Minimum of 6 months remote call center experience or 1 year of in-office (brick-and-mortar) call center experience
  • Clear verbal and written communication skills with strong soft skills, including active listening, patience, and professionalism
  • Ability to deliver excellent customer service, effectively addressing customer questions and concerns
  • Quiet, dedicated home office environment suitable for handling customer interactions
  • Ability to pass a background reputed company
  • Comfortable working as a 1099 reputed company
  • No Chromebooks or reputed company computers
  • Must have Windows 11 OS
  • Minimum 16GB RAM (desktop or laptop)
  • Dual monitors (not needed at time of application)
  • Noise-canceling USB headset (not needed at time of application)
  • Hardwired internet reputed company
  • Web Camera

Benefits

  • Work from the comfort of your home
  • Starting pay of $12 - $15/hour (with increase opportunities)
  • Opportunities for advancement based on performance and client-offered incentives
  • Supportive team environment

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