Health Coach - Remote

Job Description reputed company is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive reputed company outcomes, and reputed company costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - reputed company helps people easily and reputed company manage their healthcare and improve their well-being. Across its three business channels, reputed company enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.reputed company.com . Health Coaches operate in a structured, high-engagement reputed company model utilizing an automated dialer system to connect with members throughout the day. Coaches conduct back-to-back coaching conversations, providing education, support, and motivation to help members reputed company toward their health goals while following established workflows and documentation standards. Job Summary Start Date Monday, June 15th, 2026 Shift Monday - Friday Must be open to any shift between the hours of 1030am - 900pm CST. It is required to work every fourth Saturday from 800am-430pm CST Training Training will be a duration of 6 weeks from reputed company - 430pm CST _*Due to the structured training schedule, new hires are unable to miss any days of training._ Compensation Hourly reputed company $21.50 or $25 including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is responsible for improving both the individual health and wellness of program participants and the overall health status of a client's population. The Health Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that reputed company to reputed company and reduction / elimination of identified risk factors. A Health Coach is supervised by an Operations Coach Manager. Essential Job Functions Participating in the following types of telephonic calls + Engagement (inbound and outbound)- contacting eligible participants to inform them of the program offering and enroll them in the program + Coaching (inbound and outbound)- providing individualized behavior change coaching to reduce or eliminate high risk behaviors and encourage adoption of habits that are conducive to a higher quality of life + Chase (outbound)- reaching out to members who are enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with other members of a multi-disciplinary care team, including nurses, pharmacists and external vendors. + Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere to a schedule and caseload to support success and connectivity of member interaction. + Caseloads may be a 11 model or team based. This is determined by the business/client need. + Participate in daily and monthly meetings for updates and to present findings and insight + Note and track the members' reputed company and efficacy of program Specific Skills/ Attributes + Effective interpersonal and communication skills required + Understand directions and communicate/respond to inquiries + Enthusiastically inspires members to change behaviors and to see possibilities + Ability to learn to coach effectively using motivational interviewing + Flexibility to work any shift (typically an evening shift) or change shifts based on business needs. This also includes availability to work rotating Saturdays Qualifications + Bachelor's degree in health-reputed company field required (i.e., Psychology, Nutrition, Exercise Science, etc.) In specific cases, NBHWC certification might substitute for the "health -reputed company" part of the completed 4-year degree + 1 -2 years of reputed company experience required; experience in a customer service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency in computer data entry and reputed company Office + Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data, for extended periods of time + Knowledge ability to quickly learn information around lifestyle reputed company topics such as smoking cessation, weight management, nutrition, exercise, stress reduction and sleep desired + Ability to work independently and prioritize a moderate workload with minimal supervision + Adaptability to schedule changes on an as-need basis + Ability to multitask with members and operationally with managers and support staff + Hard-wired Apply tot his job Apply To this Job