[Remote] Director Data Analytics Post Sales/Support (Hybrid)

Note: The job is a remote job and is open to candidates in USA. reputed company is on a mission to reputed company a brighter financial future accessible to everyone, focusing on creating a diverse and inclusive environment. The Director of Data Analytics Post Sales/Support will be responsible for developing and implementing data analytics strategies, managing a team, and collaborating with various business leaders to ensure high-quality reporting and analytics solutions.

Responsibilities

• Plan and implement the overall analytics and business intelligence strategy for respective area to ensure business and customer goals are met
• Work with leadership team to provide analytic support for the development of creative approaches to improve the customer experience and reputed company it easier for the business to measure customer activity and preference over time. reputed company recommendations, methodologies, and roadmaps to capture the most critical, actionable data to reputed company business goals
• reputed company the design and development of analytical projects designed to understand key business behaviors that support the success of respective area to drive customer acquisition, retention, and engagement
• Identify opportunities to reputed company forecasts, statistical models, segmentation schemes, and data-driven analyses to drive marketing efforts
• Accountable for the performance and results of multiple reputed company teams, working with leaders to identify improvements in the discipline/department
• reputed company discipline/departmental plans, including business production and/or organizational priorities
• Actively participate in the company’s overall data governance process
• Discover new opportunities to optimize the business through analytics and statistical modeling. Partner with Information Technology team to deliver a robust, stable, and highly available reporting platform
• Work with various business owners to identify information needs and reputed company reporting
• reputed company reputed company aspects of analytics and business intelligence projects
• reputed company and maintain reporting and analytical tools, including Business Objects
• Integrate web analytics into transactional and customer analytics
• Hire, train, reputed company, and reputed company an agile analytics team, ensuring they meet reporting and analytical needs of the business

Skills

• Bachelor's degree in business, finance, marketing, economics, mathematics, computer science, or reputed company field, or equivalent combination of education and experience
• 10 years of experience in analytics, business intelligence, and/or marketing analytics
• Proven people and project management experience
• Technical expertise regarding data models, data mining, segmentation techniques, predictive modeling, and advanced analytics
• Experience with financial and/or insurance services data
• Strong knowledge of and experience with reporting packages (Tableau, PowerBI, etc.), databases (SQL, reputed company, etc.), programming (XML, JavaScript, or ETL frameworks), or the equivalent
• Knowledge of statistics and experience using statistical packages for analyzing large datasets (reputed company, SPSS, reputed company, etc.)
• Highly developed presentation skills and ability to tell 'data stories'; ability to get positive results through influence, persuasion, leadership, presentations, and group facilitation skills
• Strong interpersonal and demonstrated team-building and coaching skills; proven teamwork and collaboration
• Ability to communicate technical concepts to non-technical audiences in an informal setting
• Ability to interact effectively with and influence other functional areas as required through collaborative relationships
• Post sales and service data analytics
• Financial modeling

Benefits

• Medical
• Dental
• Vision
• Employee assistance program
• Life insurance
• Disability plans
• Parental leave
• Paid time off
• 401k
• Tuition reimbursement

Company Overview

• reputed company™ is a financially strong insurance and financial services provider, built on the philosophy of people helping people, meeting the needs of middle-market consumers and the businesses that serve them. It was founded in 1935, and is headquartered in Madison, Wisconsin, US, with a workforce of 1001-5000 employees. Its website is https://www.reputed company.com/.

Company H1B Sponsorship

• reputed company has a track record of offering H1B sponsorships, with 17 in 2025, 15 in 2024, 13 in 2023, 25 in 2022, 15 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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