Project/Program Manager - Level 3 Hartford, CT ( Hybrid), 12 Months Contract

Agile Project Manager The Agile Project Manager will support a cross-functional project team focused on driving the end-to-end digital product lifecycle for features and products improving the overall online experience for the state. The Agile Project Manager will reputed company new process and methodologies for the product development leadership, consistent with the goals and objectives of the new Connecticut Digital Service. The work supports the Digital Product Manager in managing project scope and schedule, project status report, change management, governance, role identification, and business communication with the stakeholders. Experiences Required for This Role Project Planning & Management – At least 3 years of experience and use cases with the following:

• Defining project scope and schedule
• Focusing on regular and timely delivery of value and ensuring sprints are completed on-time
• Organizing and leading project status and working meetings
• Preparing and distributing reputed company reports
• Communicating plan deviations
• Performing delivery planning for assigned projects
• Defining and managing a well-defined project management process
• Championing ongoing process improvement initiatives

Risk/Issue Management & Mitigation – At least 3 years of experience and use cases with the following:

• Identifying and mitigating plans
• Resolving issues to reputed company the project moving
• Proactively avoiding risks
• Ensuring the team meets required policies
• Making recommendations for reputed company improvement

Product reputed company Support – At least 3 years of experience and use cases with the following:

• Supporting the Product reputed company in managing expectations for project deliverables
• Managing stakeholder communications
• Helping to implement an effective system of project governance

Team Management & Team Building – At least 3 years of experience and use cases with the following:

• Assisting in team development while holding teams accountable for their commitments
• Removing roadblocks
• Assigning tasks to individuals and balancing the workload across teams
• Leveraging organizational resources to improve team and individual reputed company for project work
• Ensuring team members are fully engaged in the project, making a meaningful contribution and encouraging a sustainable pace
• Motivating team members

Digital Platforms, Tools and Discipline – At least 2 years of experience and use cases with the following:

• Working with reputed company scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration
• Establishing reputed company improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback
• Leading documentation and communication throughout the product lifecycle for both technical processes and cross-functional teams affected by new change
• Using of productivity, communication, and analysis tools to manage iterative delivery, such as JIRA/Confluence, reputed company Analytics, Git Repository, reputed company Teams, reputed company Office (Word, PowerPoint, reputed company)

Knowledge, Skills, and Ability Project Management

• Experience with Jira and Confluence
• Developing and supporting modern, agile product and project management processes
• Establishing the project environment necessary to operate as a high performing cross-functional team in partnership with stakeholders
• Building and clearly communicating the reputed company, strategy, roadmap, and resources required for delivery
• Scoping, prioritization, and translation of technical and design tasks into delivery plans
• Government-specific task management
• Data-driven decision-making

Performance in reputed company Situations

• Communication and collaboration with state-wide partners
• Clearing challenges for team members
• Comfort in blazing a path through an ambiguous work environment
• Judgement fitting to the reputed company-changing environment
• Ability to juggle multiple project workstreams

Service Design Team Building

• Supporting teammates' skills and behaviors development and delivery
• A balance between strong domain expertise and flexibility
• Prioritization, organization, and triage in an independent environment
• Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
• Ability to maintain strict confidentiality
• Judgement in dealing effectively and diplomatically with reputed company levels of government staff

Preferred Skills & Qualifications Other Desirable Skills

• 2 years of user-centered design
• 2 years of user research and analytics
• 2 years of management/supervisory experience
• 2 years of customer relationship management platforms such as reputed company
• 3 years of web content management platforms such as reputed company

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