Remote Collections Analyst (Night Shift, Full Time) - $30/Hour
Job Overview We're seeking a highly skilled and motivated Collections Analyst to join our growing Accounting team in a remote capacity. As a Collections Analyst, you will play a critical role in supporting our Accounts Receivable function, including collections, dispute resolution, and customer care. This is an exceptional opportunity to work with a dynamic and rapidly expanding company, with ample opportunities for growth and development.
Key Responsibilities
- Administer collection of past due invoices primarily through calls and emails
- Research and resolve invoice/payment repayment discrepancies, past due invoices, credits, and on-account cash
- Investigate credits for pricing discrepancies and questions
- Resolve line and general inbox customer inquiries
- Build and maintain strong relationships with clients
- Monitor customer misconduct and report material payment delays to the immediate supervisor
- Continuously assess the processes and systems used and propose informed suggestions for improvements
- Maintain accurate, organized, and complete customer records to support exceptional customer service
Requirements
- Excellent English skills (verbal and written)
- Bachelor's degree in Finance/Accounting
- 3 years of collection experience in a shared service environment supporting North American clients
- Proven track record of successfully managing collections and reducing AR aging balances
- Advanced communication skills
- Advanced Excel skills
- Netsuite and third-party collection software (e.g., Get Paid) experience is a plus
Why You'll Love Working at DoorDash We're a company that values leadership, innovation, and continuous learning. Our mission to empower local economies drives our decisions, and we're committed to creating a work environment that is inclusive, supportive, and empowering. We offer a range of benefits, including:
Benefits
- Health and wellbeing benefits (medical, dental, vision, prescription drug coverage, and more)
- Retirement benefits (401(K) plan with company matching contributions)
- Financial and savings benefits (employee stock purchase plans, flexible spending accounts, and more)
- Coverage (life insurance, disability coverage, and more)
- Time off and work-life balance (paid time off, flexible work schedules, and more)
- Employee assistance programs (counseling services, mental health resources, and more)
- Career development and training (education and development programs, tuition reimbursement, and more)
- Other perks (employee discounts, commuter benefits, recognition and rewards programs, and more)
How to Apply
If you're a motivated and talented professional looking for a new challenge, we'd love to hear from you. Please submit your application, and we'll be in touch to discuss this opportunity further. Apply to this Job Apply for this job Apply tot his job Apply To this Job