Director, Technology Implementations
As the Director, Technology Implementations, you will lead the end-to-end delivery of Warehouse Management System (WMS) implementations while driving consistency, scalability, and quality across deployments. This role partners with cross-functional teams to ensure successful execution aligned with GXO standards. Join our dynamic team and help shape best-in-class implementation strategies while advancing your leadership career. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you’ll do on a typical day: Own the successful delivery of multiple concurrent WMS implementations from initiation through hypercare Ensure alignment with GXO standard implementation methodologies, playbooks, and repeatable deployment models Drive accountability across project teams to meet scope, timeline, and quality expectations Oversee key milestones including system configuration, SIT/UAT, deployment readiness, and production go-live Identify risks early (resource gaps, integration dependencies, vendor delays) and drive mitigation plans Escalate critical issues to leadership with clear ownership and resolution paths Ensure readiness across all deployment phases, including operational and IT transition Lead and develop teams of Implementation Analysts and Integration Analysts Define clear roles, responsibilities, and ownership across workstreams Manage resource capacity planning and allocation across projects Coach teams on delivery discipline, problem-solving, and stakeholder communication What you need to succeed at GXO: At a minimum, you’ll need: 10+ years of experience in IT implementations, with a strong focus on WMS (Blue Yonder preferred) Proven leadership experience managing multi-functional technical teams Strong understanding of the end-to-end implementation lifecycle (design, build, test, deploy, support) Experience with integrations (APIs, middleware such as GXO IQ / MuleSoft) Strong stakeholder management and executive communication skills 5+ years of people management experience Willingness to travel up to 25% It’d be great if you also have: Deep experience delivering large-scale, template-driven implementations Demonstrated success driving standardization and continuous improvement in deployment models Strong problem-solving skills with the ability to manage competing priorities in complex environments We engineer faster, smarter, leaner supply chains. . Apply To This Job