Team Lead, Accounts Receivable

The Accounts Receivable Team Lead is responsible for managing end-to-end Accounts Receivable operations while leading a team of AR professionals. This role requires a hands-on approach, where the individual actively performs operational activities, resolves complex billing and collection issues, supports key stakeholders, and oversees the day-to-day activities of the AR team to ensure accuracy, efficiency, and compliance. The role combines operational execution, process ownership, stakeholder management, and team leadership responsibilities. Key ResponsibilitiesAccounts Receivable Operations Perform end-to-end Accounts Receivable activities including billing, collections, cash application, reconciliations, and reporting. Review and process complex customer billing requirements, including split billing, milestone billing, installment billing, and customer-specific invoicing requests. Manage invoice validation, billing schedules, PO compliance, and contract-to-invoice alignment. Resolve billing disputes, invoice rejections, customer escalations, and payment-related issues. Monitor aged receivables and drive collection efforts to improve cash flow and reduce overdue balances. Review unapplied cash, short payments, deductions, and disputed invoices and ensure timely resolution. Support month-end close activities including reconciliations, reporting, and audit requests. Prepare and review AR aging, collection forecasts, billing reports, and management reporting. Team Leadership & Oversight Lead, mentor, and support a team of Accounts Receivable Specialists. Allocate workload and ensure timely completion of daily, weekly, and month-end activities. Review team output for accuracy, completeness, and compliance with established processes. Act as the primary escalation point for complex operational issues. Provide guidance on billing structures, collection strategies, cash application challenges, and customer account management. Conduct regular quality reviews and identify training opportunities. Support onboarding and ongoing development of team members. Drive accountability and performance across the team. Billing & Revenue Operations Review contracts, sales orders, purchase orders, and billing instructions to ensure accurate invoice generation. Handle complex billing arrangements including: Annual, quarterly, and monthly billing Split billing arrangements Multi-PO billing Department-level billing requirements Taxable and non-taxable invoice structures Ensure billing schedules are maintained accurately and aligned with contractual obligations. Partner with internal stakeholders to resolve billing setup issues and improve billing efficiency. Collections & Customer Management Develop collection strategies for overdue accounts. Lead customer communication regarding payment follow-ups, disputes, and invoice acceptance. Escalate high-risk accounts and recommend corrective actions. Support cash forecasting by providing collection visibility and expected payment timelines. Process Improvement & Controls Identify operational inefficiencies and implement process improvements. Drive standardization and automation initiatives to reduce manual effort. Assist in system enhancements, testing, and process documentation. Ensure adherence to internal controls, compliance requirements, and company policies. Participate in continuous improvement initiatives across AR operations. Reporting & Analysis Analyze AR performance metrics and operational trends. Monitor billing volumes, collection effectiveness, dispute trends, and reconciliation accuracy. Prepare reports and insights for management review. Identify risks, bottlenecks, and opportunities for operational improvement. Apply To This Job