[Remote] Learning & Development Specialist

Note: The job is a remote job and is open to candidates in USA. Eckerd Connects is a national non-profit organization dedicated to providing high-quality workforce development and family services. The Learning & Development Specialist will design, develop, and deliver engaging learning experiences that support staff performance and organizational effectiveness, collaborating with leaders to assess needs and recommend solutions.

Responsibilities

• Design and develop highly interactive and engaging learning experiences, with a primary focus on asynchronous online learning hosted in the organization's Learning Management System (LMS)
• Collaborate with subject matter experts (SMEs) to translate expertise into learner centered, performance focused content
• Apply adult learning principles and learning experience design best practices to ensure content goes beyond passive "click through" experiences
• Organize, upload, and maintain learning content within the LMS, ensuring accuracy and usability
• Facilitate selected virtual and in person learning sessions as needed
• Support learning programs through strong presence, clear communication, and learner centered facilitation techniques
• Adapt facilitation approaches to meet the needs of diverse learner groups
• Partner with frontline managers and supervisors to understand performance challenges and learning needs
• Analyze performance gaps and recommend appropriate solutions, including training, job aids, process changes, or other interventions
• Manage assigned learning projects from concept through completion, balancing multiple priorities
• Coordinate timelines, feedback, and approvals with internal partners

Skills

• Bachelor's degree in Education, Instructional Design, Organizational Development, Human Resources, or a related field required
• Minimum of two years of directly related experience in training or learning management systems (LMS). Demonstrated experience designing engaging online learning experiences. Experience facilitating virtual and/or in person learning sessions
• Must be able to meet requirements for Eckerd's Auto Insurance and be able to drive for business purposes
• Proficiency with Learning Management Systems (LMS) and common workplace tools, including Microsoft Teams and Microsoft Office
• Strong interpersonal, relationship-building, and group facilitation skills, with the ability to effectively partner with leaders, frontline staff, and subject matter experts
• Self-motivated, with strong initiative, follow-through, and a commitment to delivering high-quality work
• Knowledge of adult learning principles, curriculum development, performance-based learning approaches, and training methodologies
• Ability to design engaging, learner-centered content that drives application and performance outcomes

Benefits

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• PTO Exchange
• Remote Position with travel as needed for site visits

Company Overview