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[Remote] Public Relations Operations Manager - Contract (120 hours/month)

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Indie Consulting is a fast-growing, strategy-led marketing consultancy that partners with exciting brands in CPG and beyond. They are seeking a highly organized Public Relations Operations Manager to support the PR team on a leading global beauty client, ensuring projects move forward efficiently and stakeholders remain aligned.

Responsibilities

  • Serve as an operational lead across multiple PR initiatives, ensuring projects remain on track from planning through execution
  • Translate meetings, discussions, and stakeholder feedback into actionable project plans with clear owners and timelines
  • Anticipate risks, bottlenecks, and resource gaps, proactively escalating concerns and proposing solutions
  • Review deliverables and identify inconsistencies, errors, or opportunities for improvement before stakeholder review
  • Apply brand guidelines and campaign objectives to ensure work meets quality standards
  • Identify opportunities to improve workflows, communication processes, and team efficiency
  • Drive accountability across stakeholders to ensure commitments are completed and projects continue moving forward
  • Provide day-to-day project management support to the PR Managers and Head of PR + Influence
  • Own and maintain project timelines, workbacks, trackers, status reports, and action plans across multiple concurrent initiatives
  • Coordinate cross-functional deliverables to ensure projects remain on schedule and stakeholders remain aligned
  • Own meeting documentation and follow-up, translating discussions into actionable next steps with clear ownership and timelines
  • Support campaign planning and brainstorming sessions, documenting recommendations, requirements, and project deliverables
  • Build and maintain project trackers, contact databases, asset repositories, and reporting dashboards
  • Assist in preparing, routing, and tracking approvals for messaging documents, media materials, and campaign assets
  • Maintain visibility across all active workstreams and proactively communicate status updates, risks, and dependencies
  • If local: Provide in-person event support for NYC-based activations, press events, agency meetings, and brand experiences
  • Coordinate event timelines, logistics, vendor communication, materials, and post-event reporting
  • Manage event workbacks to ensure all milestones and deliverables are completed on schedule
  • Support seamless onsite execution while maintaining alignment with brand standards and objectives
  • Manage end-to-end product seeding programs, including inventory coordination, shipment tracking, reporting, and stakeholder communication
  • Partner with cross-functional teams to ensure activation and seeding efforts align with broader campaign priorities
  • Partner directly with agency teams, serving as a key point of coordination for project communications, asset routing, timelines, and feedback management
  • Facilitate communication between internal and external stakeholders to ensure deliverables remain on track
  • Maintain project visibility through regular status updates and proactive communication
  • Help establish and reinforce strong project management processes, documentation, and ways of working
  • Track earned media performance and campaign KPIs across PR initiatives
  • Compile reporting, media coverage, insights, and campaign highlights for internal and client-facing presentations
  • Maintain reporting dashboards and ensure campaign results are organized, accurate, and easily accessible
  • Support post-campaign recaps by documenting key learnings, performance outcomes, and recommendations

Skills

  • Bachelor's degree in Communications, Marketing, Business, Public Relations, or a related field
  • 4–7 years of experience in project management, account management, communications, public relations, integrated marketing, or a related field
  • Demonstrated experience managing complex projects across multiple stakeholders and workstreams
  • Strong critical thinking and problem-solving skills with the ability to identify issues and recommend solutions
  • Exceptional organizational skills with strong attention to detail and follow-through
  • Proven ability to independently manage priorities and drive work forward with minimal oversight
  • Excellent written and verbal communication skills
  • Experience working cross-functionally with agencies, vendors, clients, and internal teams
  • Proficiency in Google Workspace and project management tools such as Asana, Monday.com, Airtable, Smartsheet, or similar
  • Experience in beauty, consumer goods, lifestyle, fashion, or entertainment marketing
  • Experience working in both agency and brand-side environments
  • Familiarity with PR tracking platforms, media monitoring tools, and reporting systems
  • Experience supporting large-scale events, partnerships, or integrated marketing campaigns

Benefits

  • Work alongside a passionate, collaborative team supporting some of the world's most admired beauty brands.
  • Gain exposure to high-impact PR campaigns, product launches, and influencer programs with global reach.
  • Enjoy a flexible, remote-first environment with opportunities for in-person collaboration and events.

Company Overview

  • Indie Consulting is a marketing firm that offers brand building, marketing transformation, and growth marketing services. It was founded in 2019, and is headquartered in Austin, Texas, USA, with a workforce of 11-50 employees. Its website is https://indie-consulting.com.
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