[Remote] Key Account Manager – InReach
Note: The job is a remote job and is open to candidates in USA. Sodexo is hiring a Key Account Manager to support their InReach business in the Washington DC/Virginia region. This role focuses on managing and growing a portfolio of key accounts, developing customer growth strategies, and serving as a liaison between customers and internal teams.
Responsibilities
- Manage and grow a portfolio of key accounts (many in the government sector) with a focus on retention, upselling, and long‑term partnerships
- Develop and execute customer growth and retention strategies aligned with company objectives
- Serve as the primary liaison between customers, vendors, and internal teams
- Introduce new products and solutions through multiple engagement channels
- Collaborate cross‑functionally with sales, marketing, and operations to drive results
- Maintain accurate daily activity tracking and reporting in Salesforce
Skills
- Proven ability to manage accounts and build strong, trusted customer relationships, both public and private sector
- High proficiency in MS Office (especially Excel) and Salesforce or similar CRM tools
- Strong written and verbal communication skills, including presentations to senior leaders
- Ability to work independently in a fast‑paced, remote environment
- Excellent organizational, prioritization, and multitasking skills with strong attention to detail
- A professional demeanor and a continuous‑improvement mindset
- Minimum Education Requirement: Bachelor's degree or equivalent experience
- Minimum Functional Experience: 3 years
Benefits
- Incentives
- Remote Opportunity with Vehicle Allowance
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
Company Overview