[Remote] IT Clinical Systems Integrator
Note: The job is a remote job and is open to candidates in USA. Specialty Dental Brands is building a best-in-class support organization for pediatric dentistry and orthodontics practices across the country. The IT Clinical Systems Integrator is responsible for the technical integration, configuration, and ongoing support of clinical technology systems, ensuring interoperability between various applications and systems.
Responsibilities
- Lead hands-on integration of clinical systems, including PMS, imaging, and third-party applications
- Configure and support interfaces, APIs, and data exchange processes
- Ensure seamless interoperability between systems across supported practices
- Support technical onboarding of newly acquired practices
- Execute system migrations, data conversions, and go-live activities
- Assist with system upgrades and enhancements across the organization
- Troubleshoot and resolve integration and system-related issues
- Monitor data flows and system performance to ensure reliability and accuracy
- Partner with Service Desk and Clinical Systems teams to support end users
- Work closely with internal teams (Infrastructure, Security, Clinical Systems) to ensure alignment and compliance
- Coordinate with external vendors on integrations, issue resolution, and system improvements
- Communicate effectively with clinical and non-technical stakeholders
Skills
- Experience working with Practice Management Systems (e.g., Dentrix, Eaglesoft, Open Dental)
- Hands-on experience with system integrations, interfaces, APIs, and data mapping
- Strong understanding of clinical workflows in dental or healthcare environments
- Experience supporting imaging systems and third-party clinical applications
- Ability to troubleshoot complex technical issues across multiple systems
- Strong communication skills with both technical and non-technical audiences
- Able to travel 50% of the time
- Experience supporting M&A integrations or multi-site environments is a plus
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