[Remote] Staff BPM, Platform & Product Engineering
Note: The job is a remote job and is open to candidates in USA. 1Password is a leading cybersecurity company focused on creating a safe digital future. They are seeking a Staff BPM for Platform & Product Engineering to implement and manage operating mechanisms that align the engineering organization, ensuring clear priorities and reliable execution.
Responsibilities
- Operating cadence ownership: Design, run, and evolve core operating cadences for Platform and Product Engineering (e.g., delivery reviews, business reviews, leadership/all-hands inputs, calibration support), ensuring clear agendas, inputs, owners, and follow-ups — including AI-assisted agenda drafting, synthesis, and action tracking where appropriate
- Lightweight mechanisms: Create repeatable mechanisms to gather updates and unblock decisions without adding unnecessary process
- Delivery visibility and reporting: Partner with Product Operations, TPMs, and functional leaders to ensure end-to-end delivery status reporting rhythm and artifacts, leveraging AI tools to accelerate rollups, identify gaps, and spot emerging risks/dependencies
- Executive-ready synthesis: Synthesize cross-team updates into decision-ready narratives that clarify progress, risks, tradeoffs, and decisions needed — using AI tools to draft, summarize, and tighten narratives while applying strong judgment and fact-checking
- Milestone, dependency, and risk management: Establish and maintain tracking for broader org programs and business initiatives across Platform and Product Engineering (e.g., planning/forecasting cycles, operating cadences, cross-org readiness work, and other non-delivery initiatives), including AI-supported signal detection (e.g., trend spotting, overdue follow-ups, dependency mapping)
- Cross-team alignment: Drive alignment on program milestones, owners, and timelines; surface risks, constraints, and tradeoffs early
- Escalation paths: Maintain clear escalation paths and decision forums for program-level risks, resourcing constraints, and cross-team dependencies
- Cross-functional partnership: Partner with Product Ops, Finance, and relevant org partners to support planning/forecasting inputs and consistent reporting
- Coordination across functions: Coordinate across functions (e.g., Product, Security, IT, Experience Design) when initiatives span multiple teams
- Continuous improvement: Identify friction and failure modes in the operating system (e.g., late updates, unclear ownership, repeated misalignment) and propose, pilot, and roll out improvements grounded in measurable outcomes and stakeholder feedback
- AI-enabled operating system improvements: Identify opportunities to responsibly apply AI to reduce overhead and increase clarity (e.g., automated intake/triage, meeting capture and summaries, status rollups, FAQ/knowledge curation), and establish lightweight guidelines for quality, privacy, and traceability
Skills
- 6+ years of experience in program management, business operations, or similar roles in a technology environment
- Proven ability to run cross-functional operating cadences and planning processes with multiple stakeholders
- Strong facilitation, stakeholder management, and written communication skills
- Comfort working in ambiguity and improving systems over time
- Demonstrated ability to use AI tools to improve speed and quality of synthesis, reporting, and documentation (with appropriate review, validation, and confidentiality practices)
- Experience supporting an engineering organization and partnering closely with Product Operations and TPM
- Experience with portfolio visibility and lightweight reporting to inform tradeoffs and prioritization
- Experience improving planning and operating rhythms at scale
- Experience operationalizing AI-enabled workflows (e.g., automated summaries, structured status rollups, knowledge management) in a way that improves outcomes without adding process
Benefits
- Immediate participation in 1Password's benefits program (health, dental, 401k and many others)
- Utilization of our generous paid time off
- An equity grant
- Participation in our incentive programs
- Immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others)
- Utilization of our generous paid time off
- An equity grant
- Participation in our incentive programs
- Maternity and parental leave top-up programs
- Competitive health benefits
- Generous PTO policy
- RSU program for most employees
- Retirement matching program
- Free 1Password account
- Paid volunteer days
- Peer-to-peer recognition through Bonusly
- Remote-first work environment
Company Overview
Company H1B Sponsorship