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[Remote] Principal Site Reliability Engineer - Remote

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Optum is a global leader in health care innovation, focused on developing solutions that enhance health systems and improve lives. They are seeking a Principal Site Reliability Engineer (SRE) to establish and scale reliability practices across large-scale cloud platforms, emphasizing automation and AI-enabled operations.

Responsibilities

  • Define and drive SRE standards across teams
  • Lead implementation of:
  • + SLOs, SLIs, error budgets
  • + Observability (metrics, logs, tracing)
  • + Resiliency patterns (failover, self-healing)
  • Improve reliability through automation and proactive risk mitigation
  • Drive reliability practices in Azure environments
  • Apply AIOps (anomaly detection, intelligent alerting, automation)
  • Influence engineering teams without direct authority

Skills

  • Bachelor's Degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
  • 10+ years of experience in Site Reliability Engineering, Software Engineering, or Cloud Engineering
  • Experience influencing multiple teams or platforms without direct ownership
  • Demonstrated experience improving reliability through automation, tooling, or AI-enabled approaches
  • Proven hands-on expertise in: Reliability engineering (SLOs, SLIs, incident management, observability)
  • Distributed systems in cloud environments (Azure preferred)
  • Solid understanding of system design, performance, scalability, and failure modes
  • Experience implementing AI/ML or AIOps solutions in production environments (e.g., anomaly detection, alert optimization, automation)
  • Experience standardizing observability frameworks (e.g., OpenTelemetry or similar)
  • Experience working in complex enterprise or regulated environments
  • Background supporting large-scale, mission-critical systems
  • Proven ability to influence senior technical stakeholders
  • Location: MN
  • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Benefits

  • A comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution (all benefits are subject to eligibility requirements)

Company Overview

  • We’re evolving health care so everyone can have the opportunity to live their healthiest life. It was founded in 1985, and is headquartered in Eden Prairie, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://frontiertherapies.optum.com.
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